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In Consumer Sales Organization (CSO) our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We’re positioned at the intersection of customers, hardware teams, and retail partners. We partner across the Xbox ecosystem to amplify console performance at retail—driving platform adoption, elevating in-store and online presence, and fueling growth from first impression to final purchase. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth.

As a member of our team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO.

Within Gaming, we accomplish Microsoft’s mission in two ways

• Drive consumer engagement and revenue at retail: Use consumer insights, market data, store level analysis, and sales information to evaluate our business performance and develop seasonal, launch, & sustain plans to improve our partners’ business, win share, sell units, and drive revenue.
• Amplify the Xbox brand through our retail partners: Plan and execute thoughtful and impactful through-line-full-funnel-marketing, focused on driving purchase intent, conversion & post purchase advocacy and consumer lifetime value for Gaming devices, content, accessories, and services.

What Our Team Offers

At the core, we are a customer-focused team that encourages a diverse & inclusive culture. We are respectful, collaborative, accountable and approach work with a fun, positive attitude. The right candidate can expect to have opportunities for career growth and development while shaping our strategic approach to the rapidly changing retail gaming industry.

What I Will Do For You

• Champion your successes at every level of our leadership.
• Empower you with the opportunity to gain new experiences and improve upon your strengths.
• Support who you are as your authentic self.
• Make career development a consistent priority.

How You Can Make An Impact

As the Americas Gaming Category Manager for Xbox within CSO you will create the Americas Retail Strategy for Xbox Consoles, influencing future product plans and enabling partners by defining the category story, delivering regionally relevant insights, creating regional programs aligned to the business priorities, and setting/striving to achieve success metrics.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Ownership of Budgeting Process: Lead the Americas budgeting process for Consoles, including partner target tracking, quarterly forecast achievements, monthly business reviews, and weekly performance reporting.
• Accountability for Metrics: Drive regional accountability across both retail and direct channels for Console metrics, including revenue and inventory management.
• Demand Planning Alignment: Collaborate with partners in region and the Global Category Lead to ensure alignment on demand planning.

• Americas Retail Strategy Development: Create a comprehensive regional retail strategy for Consoles that aligns with the full ecosystem of devices, services, content, and growth areas. Develop fiscal year priorities to help Americas execute marketing plans, strategies, and campaigns.
• Partner Pitch Meetings: By leveraging the WW Category Partner Pitch documentation, create regionally compelling partner pitch materials to retail partners.
• Market Dynamics Response: Drive efforts to correct errors (COE) in response to market dynamics.

• Opportunity Identification: Identify new growth opportunities and prioritize them based on their potential.
• Strategic Channel Growth: Collaborate with the WW Console Category Lead to shape strategies for new and strategic sales, including partner selection, onboarding, and tracking results, best practices, and learnings for future partner rollouts.
• Market Expansion Support: Assist in driving market expansion and launching new tests or trials.

• Category and Regional Insights: Leverage industry knowledge, channel insights, and customer understanding to drive strategic alignment, digital transformation, and achieve joint business objectives with partners and WW Category.
• Voice of the Partner: Share insights based on in-store and online execution, customer and partner feedback, and market/industry trends.

• Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 5+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations
• OR Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 6+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations OR equivalent experience.
• Business level fluency to read, write and speak English.

• Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance OR related field AND 7+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations
• Experience planning and executing assortment plans, marketing strategies, and activities that drive business results.
• Be a skillful leader, able to directly deliver and deliver thru influence of others - both internally at Microsoft and externally thru retail partners.
• Be a confident leader, representing your business in front of partners and stakeholders at all levels inside and outside Microsoft.
• A successful track record in managing and transforming a consumer category, while meeting sales and profitability targets.
• Sharp analytical skills and acumen and can use to review and manage budgets, market data, and deal opportunities.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.