Jobs at Chedraui in Malaysia

Function: CD

Scope: Nacional

Localidad: CDMX

Do you want to work for a company that makes a difference in the world? At Unilever, we have a clear purpose - to make sustainable living commonplace. Through our 400 brands reaching 2.5 billion people every day, we aim to make a positive social impact globally and locally. Our household brands like Lipton, Knorr, Dove, Hellmann’s, and Axe are creating a bright future for our customers, our business, and our planet - and you can be part of it.

As the senior manager for National Accounts such as Chedraui (Top #4) and La Comer, you will lead and drive long-term customer satisfaction, productive partnerships, and category profitable growth by aligning each business unit's purpose within our customers across +500 stores in Mexico. Additionally, you will enhance shopper experience, increase Unilever Brands Points of Interruption, and drive sales through well-executed and impactful Perfect Store Priorities at Nielsen Areas 4 and 6. You will be responsible for developing 5 direct reports and managing more than 400 indirect reports.

As a manager, you will actively participate in bringing your customer's voice, needs, and business opportunities into the IBP (Integrated Business Plan) and communicate updates in each QCR (Quarterly Customer Review) with the CSP (Customer Strategic and Planning) team collaboration. You will lead and maintain discipline in priorities, innovations, and account management processes through your team. You will regularly visit stores (physical and digital) to ensure excellent execution, listen to customer feedback, and stay close to the EDGE team. As a leader, you will also focus on developing, training, and engaging your team members over time. You should be skilled at achieving OKRs and demonstrate Standard of Leadership (SOLs) and Customer Development Skills.

Passion for High Performance: Inspire energy to challenge the status quo, set clear priorities, use data and insights for decision-making, and be accountable for results. Aim to elevate customer performance beyond current plans.

Negotiation and Selling: Demonstrate effective negotiation skills, plan strategically to meet business needs, build trust, and influence others through category trends and shopper insights.

Data Literacy: Use data-driven sales approaches for decision-making, explore new growth opportunities, and rely on facts over intuition.

Category Growth / dCommerce: Lead omnichannel category growth plans to enable customers to purchase our brands in any environment, providing engaging and interactive experiences.

Talent Catalyst: Empower and invest in people, fostering teamwork and connection for better results.

Analytical Skills and Experience: Solid background in sales or negotiation, with experience in developing innovative initiatives or transformation projects. Ability to influence stakeholders at all levels and rally support behind a shared vision.

Experience as a frontline manager, preferably with Chedraui or La Comer, and critical experience as a CSP.

Manage by example, build credibility, and create a safe environment for your team.

- Meet the listed qualifications

- Inform your manager if selected for an interview from this internal posting

- Notification from the hiring manager

- Feedback once the final candidate accepts the role

Unilever is committed to equity, inclusion, and diversity to drive business results and create a better future for our employees, consumers, partners, and communities. We value a diverse workforce and invite all individuals to bring their whole selves to work. If you need support or accommodations, please inform us during your application process so we can assist you throughout your recruitment journey.