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Descripción de la vacante
A leading insurance provider is seeking a Customer Care Associate II responsible for outbound calls and providing quality customer service regarding property insurance. This position is remote and demands a self-motivated, organized individual capable of working independently and maintaining high performance standards. Candidates must have a minimum of 1 year of customer service experience and hold a High School Diploma. The role supports a dynamic team dedicated to customer satisfaction and operational excellence.
Formación
Minimum 1 year of customer service experience (inbound/outbound).
Ability to work autonomously in a remote environment.
Proven organization and attendance punctuality.
Responsabilidades
Initiate high volume outbound calls to provide effective customer service.
Assist with policy information and process complaints.
Maintain productivity and quality standards.
Conocimientos
Self-motivated
Excellent verbal and written communication
Proactive and solution-oriented
Reliable and organized
Educación
High School Diploma
Descripción del empleo
A leading insurance provider is seeking a Customer Care Associate II responsible for outbound calls and providing quality customer service regarding property insurance. This position is remote and demands a self-motivated, organized individual capable of working independently and maintaining high performance standards. Candidates must have a minimum of 1 year of customer service experience and hold a High School Diploma. The role supports a dynamic team dedicated to customer satisfaction and operational excellence.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.