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Key Account Manager
Job summary
A leading eCommerce company based in Cape Town is searching for a Key Account Manager to oversee major accounts and drive growth. The ideal candidate will possess over 5 years of experience in e-commerce, demonstrate a strong understanding of key metrics, and have a passion for business. This role offers a unique opportunity to engage with prominent brands and implement impactful business strategies.
Qualifications
- 5+ years of experience in the e-commerce account base.
- Proven ability to grow e-commerce accounts exponentially.
- Strong understanding of customer relationships and planning.
Responsibilities
- Manage key accounts to drive e-commerce sales.
- Develop and implement Customer Business Plans.
- Design demand creation campaigns with marketing.
Skills
Education
SUMMARY :
Our Cape Town-based team is looking for a person willing to take on an ambitious Key Account Manager role in the eCommerce Wholesale department. The ideal candidate has a passion for business and wants to work for one of the biggest denim brands in the world. You will manage accounts such as Superbalist, Takealot, Bash, and more.
POSITION INFO :
- Minimum of 5 years of experience in the e-commerce account base
- A degree would be beneficial
- A strong understanding of key e-commerce metrics and marketing fundamentals
- Proven ability to grow e-commerce accounts exponentially
- Develop and implement Customer Business Plans, co-lead year-end negotiations
- Create, develop, and evaluate Joint Business Plans with customers to meet sales and online presence metrics like content, description, and Share of Search
- Lead your portfolio to utilize internal funds for sustainable volume and value growth
- Design and execute demand creation campaigns with the marketing team for your categories and customers
- Demonstrate in-depth customer knowledge to inform planning and account administration
- Lead deployment of multifunctional resources and funds to create customer-specific value and enhance online presence
- Perform operational tasks such as volume forecasting, customer reports, trade and competition updates, budget management, and order management
- Analyze and propose new ideas to improve sales within categories
- Build a comprehensive understanding of categories across the business
- Foster collaborative relationships with internal and external partners
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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