Job Search and Career Advice Platform
  • Trabajos
  • Cazatalentos
  • Revisión gratuita del currículum
  • Sobre nosotros
ES
2174

puestos de Customer Service Agent en United States

Customer Service Agent (Johannesburg)

Dream Team Gaming

Johannesburg
Presencial
ZAR 50.000 - 200.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante
Quiero recibir las últimas vacantes disponibles de puestos de “Customer Service Agent”

Customer Service Agent (m/f/d)

Bizerba

Johannesburg
Presencial
ZAR 50.000 - 200.000
Hace 5 días
Sé de los primeros/as/es en solicitar esta vacante

Airport Customer Service Agent — Flight Tickets & Support

FlySafair

Randburg
Presencial
ZAR 50.000 - 200.000
Hace 5 días
Sé de los primeros/as/es en solicitar esta vacante

Customer Service Agent

FlySafair

Randburg
Presencial
ZAR 50.000 - 200.000
Hace 5 días
Sé de los primeros/as/es en solicitar esta vacante

Inbound & Outbound Customer Service Agent - EST Hours (Remote)

ISTA Personnel Solutions

Sudáfrica
A distancia
ZAR 50.000 - 200.000
Hace 28 días
discover more jobs illustrationDescubre más oportunidades que en ningún otro sitio. Accede a más vacantes

Agent (Customer Service)

Unifi

Bellville
Presencial
ZAR 50.000 - 200.000
Hace 20 días

Customer Service Agent

WNS

Durban
Presencial
ZAR 50.000 - 200.000
Hace 20 días

Seasonal Technical Customer Service Representative

Sitel Group

Sudáfrica
A distancia
ZAR 50.000 - 200.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante
HeadhuntersEntra en contacto con cazatalentos para acceder a vacantes similares

Client Administrator - Financial Planning - Somerset West, Cape Town

Atomos

Sudáfrica
Presencial
ZAR 200.000 - 300.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Client Advisor

Nedbank Private Wealth

Johannesburg
Presencial
ZAR 200.000 - 280.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Client Advisor: Consumer & Private Banking Solutions

Nedbank

Gauteng
Presencial
ZAR 200.000 - 300.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Client Advisor Consumer&Private Clients

Nedbank

Gauteng
Presencial
ZAR 200.000 - 300.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Private Clients Advisor

Firstrand Bank India

Pretoria
Presencial
ZAR 200.000 - 300.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Private Wealth Advisor: Client Growth & Protection

FNB South Africa

Pretoria
Presencial
ZAR 400.000 - 600.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Private Clients Advisor

FNB South Africa

Pretoria
Presencial
ZAR 400.000 - 600.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Private Clients Advisor

Firstrand Bank Limited

Pretoria
Presencial
ZAR 200.000 - 300.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Branch Financial Advisor: Client Growth & Service

Sanlam Limited

Pretoria
Presencial
ZAR 300.000 - 400.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Digital-Savvy Client Service Specialist

Momentum Metropolitan Holdings Limited

Centurion
Presencial
ZAR 200.000 - 300.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Client Advisor

nedbank

Springbok
Presencial
ZAR 200.000 - 300.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

ZAF - Customer Experience Manager

Tidal

Cape Town
A distancia
ZAR 300.000 - 400.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante

Strategic HealthTech Account Executive

Whistle

Johannesburg
Presencial
ZAR 200.000 - 300.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante

Account Executive

Whistle

Johannesburg
Presencial
ZAR 200.000 - 300.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante

Head of Sales

Ewealth Co

Johannesburg
Presencial
ZAR 1.200.000 - 1.500.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante

Affiliate Account Manager (Johannesburg)

Dream Team Gaming

Johannesburg
Presencial
ZAR 200.000 - 300.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Sales Executive: Water Treatment & Fluid Control

The Recruitment Pig

Pretoria
Presencial
ZAR 300.000 - 400.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante
Customer Service Agent (Johannesburg)
Dream Team Gaming
Johannesburg
Presencial
ZAR 50.000 - 200.000
Jornada completa
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante

Descripción de la vacante

A prominent iGaming company is seeking a proactive Customer Service Agent to join their dynamic team in Johannesburg, South Africa. The ideal candidate will provide exceptional customer support, resolve player issues, and maintain high service standards. Experience in a fast-paced customer service environment is essential, along with fluency in English and the ability to work flexible shifts. This role offers a vibrant team environment and opportunities for personal growth.

Formación

  • Experience in high-volume customer service environments.
  • Ability to work flexible shifts, including weekends and holidays.
  • Strong communication skills, both verbal and written.

Responsabilidades

  • Deliver exceptional customer support via email and live chat.
  • Resolve player queries at the first point of contact.
  • Track player satisfaction and engagement.

Conocimientos

Customer Service Experience
Team Collaboration
Fluent English
Organizational Skills
Adaptability to Change

Herramientas

CRM Software
Live Chat Platforms
Descripción del empleo
Overview & Purpose:

We are seeking a proactive, enthusiastic Customer Service Agent to join our dynamic team in the iGaming industry. This individual will provide excellent customer support to ensure players have seamless gaming experience, answering queries, resolving issues, and maintaining high standards of service. The ideal candidate has a passion for helping others, thrives in fast-paced environments, and is excited to be part of a vibrant, customer-centric team.

Key Responsibilities:
  • Provide World-Class Service: Deliver exceptional customer service to players across agreed communication channels including email and live chat.
  • First Contact Resolution: Strive for immediate resolution of all player queries and concerns, aiming for satisfaction on first contact.
  • Handle Player Queries: Manage incoming player queries, ensuring responses are timely, professional, and aligned with company service standards.
  • Monitor Player Satisfaction: Keep track of player engagement and satisfaction, ensuring their experience is continually enhanced by identifying improvements and making recommendations to the CS Manager and/or Team Lead.
  • Internal Collaboration: Work closely with senior agents, managers, and other departments to resolve player-related issues and elevate when necessary.
  • Real-time Systems: Awareness of internal systems and notify management of any potential issues, ensuring all systems run smoothly during each shift.
  • Competitor Analysis: Conduct competitor analysis on customer service practices and propose improvements to maintain the company’s competitive edge.
  • Quality Assurance: Ensure all communications with players meet the highest quality standards and comply with company policies and procedures.
  • Documentation and Reporting: Ensure all player interactions and feedback are accurately documented and reported in internal systems, following company protocols.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives.

Essential Criteria:
  • Experience within Customer Service.
  • Flexibility: Ability to work shifts, weekends, and holidays as required, ensuring 24/7 support coverage.
  • Team player: Collaborative mindset, with experience working with cross-functional teams (e.g., product, marketing, and compliance teams).
  • Fluent English – both written and spoken.
  • Proven planning and organisational skills.
  • Experience in customer service within a large volume call centre environment, experience in gaming or a related industry is an advantage.
Desirable Criteria
  • Strong passion for customer service and creating lasting relationships with players
  • Ability to stay informed about industry trends and competitors
  • Energetic, dynamic, and enthusiastic about providing excellent service
  • Familiarity with CRM software, live chat platforms, and basic troubleshooting; experience with iGaming platforms is advantageous
Person Specification:
  • The ideal candidate will be a self-motivated energetic individual
  • Requires a target driven individual
  • Effective and well-developed communication skills are a prerequisite for the role, both written and verbal
  • Excellent decision-making ability
  • Innovation and ability to think “outside the box”
  • Strong work ethic
  • Ability to thrive in a fast-paced environment and value attention to detail
  • Candidates have a level of understanding people maintaining a positive, empathetic attitude toward players and team members
  • Change management: Ability to deal with high levels of change and continuing to stay motivated, focused and results driven
  • FUN and high energy!
Reporting:
  • Managerially Accountable to: Customer Service Manager and CS Team Leads
  • 1
  • 2
  • 3
  • ...
  • 87

* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.

Job Search and Career Advice Platform

Impulsopara la búsqueda de empleo

Herramientas
  • Trabajos
  • Evaluación de CV
  • Cazatalentos
  • Ver puestos de trabajo
Empresa
  • Sobre JobLeads
  • Vacantes en JobLeads
  • Aviso legal
  • Prensa
  • Reseñas
Ayuda
  • Ayuda
  • Integración de socios
  • Socios ATS
Social
  • Blog de JobLeads
  • YouTube
  • LinkedIn
  • Instagram
  • Facebook
  • Protección de datos
  • Condiciones comerciales generales

© JobLeads 2007 - 2025 | Todos los derechos reservados