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Jobs in Pietermaritzburg, South Africa

Remote E-commerce Success Specialist (Support & Sales)

TalentPop App

Pietermaritzburg
Remote
ZAR 50,000 - 200,000
Yesterday
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E-commerce Sales Associate

TalentPop App

Pietermaritzburg
Remote
ZAR 50,000 - 200,000
Yesterday
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Remote E-commerce Sales & Customer Service Specialist

TalentPop App

Pietermaritzburg
Remote
ZAR 200,000 - 300,000
Yesterday
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E-commerce Sales & Customer Service Representative

TalentPop App

Pietermaritzburg
Remote
ZAR 200,000 - 300,000
Yesterday
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Remote E-commerce Support & Growth Specialist

TalentPop App

Pietermaritzburg
Remote
ZAR 30,000 - 50,000
3 days ago
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Customer Support and Sales Specialist

TalentPop App

Pietermaritzburg
Remote
ZAR 30,000 - 50,000
3 days ago
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Sales Enablement Specialist

TalentPop App

Pietermaritzburg
Remote
ZAR 200,000 - 300,000
3 days ago
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Remote Sales Enablement Architect

TalentPop App

Pietermaritzburg
Remote
ZAR 200,000 - 300,000
3 days ago
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Remote CRM Tech Support Specialist

TalentPop App

Pietermaritzburg
Remote
ZAR 50,000 - 200,000
12 days ago

Senior Email Retention Marketing Strategist (JB5815)

Kontak Recruitment

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
2 days ago
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Remote Senior Email & CRM Retention Strategist

Kontak Recruitment

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
2 days ago
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Remote Healthcare Intake Specialist

ReWorks Solutions

Ballito
Remote
ZAR 491,000 - 820,000
4 days ago
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Healthcare Intake Specialist

ReWorks Solutions

Ballito
Remote
ZAR 491,000 - 820,000
4 days ago
Be an early applicant

Remote HR Partner for Global Teams

Kontak Recruitment

KwaZulu-Natal
Remote
ZAR 400,000 - 500,000
4 days ago
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Remote HR Business Partner (JB5811)

Kontak Recruitment

KwaZulu-Natal
Remote
ZAR 400,000 - 500,000
4 days ago
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Chinese-Speaking Admin Specialist (Remote, SA)

Black Pen Recruitment

KwaZulu-Natal
Remote
ZAR 50,000 - 200,000
5 days ago
Be an early applicant

Chinese Speaking Administrative Support (BPO/Airline)

Black Pen Recruitment

KwaZulu-Natal
Remote
ZAR 50,000 - 200,000
5 days ago
Be an early applicant

Remote Dutch-Speaking Airline Support & Sales Pro

Black Pen Recruitment

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
5 days ago
Be an early applicant

Dutch Speaking Customer Service and Sales Representative (Contact Center/BPO)

Black Pen Recruitment

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
5 days ago
Be an early applicant

Italian-Speaking Airline Support & Sales (Remote)

Black Pen Recruitment

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
5 days ago
Be an early applicant

Customer Service & Sales Representative (Italian Speaking)

Black Pen Recruitment

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
5 days ago
Be an early applicant

Remote Administration & Projects Assistant (12-Month)

Kirklees Council

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
6 days ago
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Part-Time Administration Assistant - KirCCA

Kirklees Council

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
6 days ago
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German-Speaking Onboarding Specialist (Remote)

Black Pen Recruitment

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
6 days ago
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German Speaking Onboarding Specialist (Start-up/Outsourcing/Remote)

Black Pen Recruitment

KwaZulu-Natal
Remote
ZAR 200,000 - 300,000
6 days ago
Be an early applicant

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Remote E-commerce Success Specialist (Support & Sales)
TalentPop App
Remote
ZAR 50 000 - 200 000
Full time
Yesterday
Be an early applicant

Job summary

A strategic partner for e-commerce brands is looking for a Customer Support and Sales Specialist to enhance customer experience and drive revenue growth. This hybrid role involves solving complex customer issues while identifying upsell opportunities. Candidates should have at least one year of experience in customer support, excellent communication skills, and familiarity with CRM systems. The position offers competitive incentives and is fully remote with opportunities for career advancement.

Benefits

Competitive base salary
Aggressive commission structure
Comprehensive health coverage
Generous paid time off
Clear paths for career advancement

Qualifications

  • Experience in a customer-focused role within a SaaS or E-commerce environment.
  • Ability to articulate value and maintain composure under pressure.
  • Familiarity with CRM and Helpdesk software for effective customer management.

Responsibilities

  • Serve as the primary contact for complex customer inquiries.
  • Maintain high customer satisfaction scores through effective problem solving.
  • Identify and present upsell opportunities for premium services.
  • Manage sales process for qualified leads, closing deals to meet targets.

Skills

Problem-solving
Customer retention
Sales negotiation
Communication

Education

1+ years in Customer Support or Inside Sales

Tools

HubSpot
Salesforce
Zendesk
Intercom
Job description
A strategic partner for e-commerce brands is looking for a Customer Support and Sales Specialist to enhance customer experience and drive revenue growth. This hybrid role involves solving complex customer issues while identifying upsell opportunities. Candidates should have at least one year of experience in customer support, excellent communication skills, and familiarity with CRM systems. The position offers competitive incentives and is fully remote with opportunities for career advancement.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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