1,976
Jobs in Pietermaritzburg, South Africa
IT Client Support Engineer (Remote, Contract)
IT Client Support Engineer (Remote, Contract)
INFUSE
Pietermaritzburg
Remote
ZAR 300,000 - 400,000
Urgently required
Today
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Sales Outreach Specialist
Sales Outreach Specialist
TalentPop App
Pietermaritzburg
Remote
ZAR 120,000 - 240,000
Urgently required
Today
Training and Onboarding Specialist (Remote, Contract)
Training and Onboarding Specialist (Remote, Contract)
INFUSE
Pietermaritzburg
Remote
ZAR 200,000 - 300,000
Urgently required
Yesterday
B2B Content Writer (Remote, Contract)
B2B Content Writer (Remote, Contract)
INFUSE
Pietermaritzburg
Remote
ZAR 200,000 - 300,000
Urgently required
7 days ago
Remote B2B Copywriter | French & English | Full-time (Rédacteur publicitaire à distance)
Remote B2B Copywriter | French & English | Full-time (Rédacteur publicitaire à distance)
SAWOO
Pietermaritzburg
Remote
ZAR 200,000 - 300,000
Remote Assistant (German C1) | Community Management | Full time (Assistenz, Support, Sachbearbe[...]
Remote Assistant (German C1) | Community Management | Full time (Assistenz, Support, Sachbearbe[...]
SAWOO
Pietermaritzburg
Remote
ZAR 200,000 - 300,000
Vice President - Software Engineering Remote, South Africa
Vice President - Software Engineering Remote, South Africa
The Internet Of Behaviors Company, Inc.
Pietermaritzburg
Remote
ZAR 600,000 - 1,000,000
Sales Representative
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Remote Assistant (French C1) | Community Management | Full time (Assistant à distance)
Remote Assistant (French C1) | Community Management | Full time (Assistant à distance)
SAWOO GmbH
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ZAR 200,000 - 300,000
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HelloKindred
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ZAR 300,000 - 400,000
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Lead Generation & Outreach Specialist (Remote)
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Remote Assistant French C1 Community Management Full time Assistant distance
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Remote
ZAR 200,000 - 300,000
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Senior Application Solutions Specialist (NetSuite) - Remote (South Africa)
Senior Application Solutions Specialist (NetSuite) - Remote (South Africa)
MMS Holdings Inc.
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ZAR 300,000 - 600,000
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Lead Integration Architect (Remote)
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Datafin
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Remote LinkedIn Assistant | Text Message & E-Mail Support Agent | Social Media Community Manage[...]
Remote LinkedIn Assistant | Text Message & E-Mail Support Agent | Social Media Community Manage[...]
SAWOO
Durban
Remote
ZAR 50,000 - 200,000
Urgently required
Today
Remote English Teacher Position in Cape Town (Guaranteed Hours)
Remote English Teacher Position in Cape Town (Guaranteed Hours)
The Really Great Teacher Company
Durban
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ZAR 200,000 - 300,000
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Client Success Manager - 0477 - East London, South Africa
Client Success Manager - 0477 - East London, South Africa
Bionic Talent
East London
Remote
ZAR 200,000 - 300,000
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Today
IT Client Support Engineer (Remote, Contract)
Be among the first applicants.
INFUSE
Pietermaritzburg
Remote
ZAR 300 000 - 400 000
Be among the first applicants.
Today
Job description
OUR HIRING PROCESS:
We are seeking an enthusiastic and skilled IT Client Support Engineer to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you!
Key Responsibilities:
Qualifications:
Personal Competencies:
Work schedule:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.
We are seeking an enthusiastic and skilled IT Client Support Engineer to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you!
Key Responsibilities:
- Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy.
- Efficiently log, dispatch, track, escalate, and follow up on support tickets to ensure timely resolution.
- Maintain a high level of user satisfaction by delivering exceptional service and support.
- Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery.
- Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up-to-date.
- Undertake additional responsibilities as assigned to enhance the team’s performance and user experience.
Qualifications:
- Minimum 2-3 years of experience in remote IT support or a similar role.
- Proficient in the administration of Windows 10/11 and macOS environments.
- Strong experience in managing Microsoft (Office) 365 services and Google Workspace.
- Hands-on experience with Entra ID (former Azure Active Directory).
- Familiarity with the ITIL framework and a foundational understanding of networking concepts.
- Experience with Mobile Device Management (MDM) solutions is a plus.
- Knowledge of modern AI tools like ChatGPT is a plus.
Personal Competencies:
- Outstanding collaboration and communication skills that foster teamwork across diverse groups.
- Proficient in written and spoken English (Advanced).
- Excellent analytical abilities with a keen attention to detail.
- Strong focus on user needs and a commitment to delivering quality service.
- Positive attitude, flexibility, and proactive approach to problem-solving.
- Ability to prioritize and manage multiple tasks effectively in a fast-paced environment while adhering to deadlines.
- Experience working within multinational teams is desirable.
Work schedule:
- Monday-Friday, shifts 7:30 - 16:30 EEST, including 1h break.
- Days-off on US national holidays.
- Reduced Fridays during summer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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