Jobs in East London, South Africa

TalentPop is a leading provider of high-performance virtual assistance to the world's fastest-growing e‑commerce brands. We are scaling our creative delivery model and are searching for a Technical Creative Curriculum Manager—an expert who can translate elite graphic design and video production standards into a scalable, certification‑based training program for our global workforce.

Special Offer: $500 USD sign‑on bonus. A $500 USD sign‑on bonus will be paid upon successful completion of your 90‑day introductory period.

• Curriculum Ownership: Design, implement, and maintain the comprehensive training curriculum, focusing on high‑fidelity e‑commerce design standards (e.g., advanced color theory, composition, mobile optimization, and advertising formats).
• Creative Certification Program: Develop and execute a mandatory Technical Creative Certification for all creative VAs, including practical assessment projects, detailed scoring rubrics, and final sign‑off processes.
• Targeted Skill Intervention: Collaborate with Operations to analyze creative performance metrics and client feedback, and design and deploy targeted coaching and training sessions to address identified skill gaps across the remote team.
• Instructional Delivery: Lead advanced, engaging virtual training sessions, workshops, and one‑on‑one mentorship that drives mastery in Adobe Suite and efficient creative workflows.
• Process Standardization: Create detailed SOPs and workflow templates for various creative assets, specializing in Adobe Photoshop, Illustrator, and foundational After Effects/Premiere Pro for motion assets.

• Creative L&D Experience: 2+ years of formal experience developing, managing, and delivering technical training or L&D programs, preferably within a remote or BPO setting.
• Professional Design Background: 3+ years of hands‑on professional experience in a graphic design or digital post‑production role, with a non‑negotiable emphasis on e‑commerce advertising and technical asset delivery. A world‑class design portfolio is mandatory.
• Adobe Suite Mastery (Mandatory): Expert proficiency in Adobe Photoshop, Illustrator, and InDesign. Working knowledge of foundational motion graphics tools (After Effects/Premiere Pro) for training purposes is also required.
• Documented Process Creation: Demonstrated ability to create clear lesson plans, instructional materials, assessment rubrics, and scalable creative SOPs.

• Internet: A stable, wired internet connection (20 Mbps minimum).
• Hardware: PC/Laptop capable of running demanding graphic design software: Minimum Core i7 /Ryzen 7 equivalent with 16 GB RAM preferred.

• Highly competitive salary and performance‑based annual bonuses.
• $500 USD sign‑on bonus.
• Comprehensive health coverage and a generous PTO package.
• Permanent remote work setup.
• Dedicated budget for continuous professional development, software licenses, and certifications.
• Clear pathways for advancement into specialized L&D or Technical Management roles.

Associate

Full‑time

Education and Training

IT Services and IT Consulting

Location: East London, Eastern Cape, South Africa

If you are ready to be the architect of creative excellence for a global e‑commerce team, apply now to become our Technical Creative Curriculum Manager!