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2,862

Quality Assurance jobs in South Africa

Retail Training And Quality Assurance Lead

Retail Training And Quality Assurance Lead
M-Kopa Kenya Limited
Johannesburg
ZAR 300,000 - 420,000
Urgently required
Today
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Quality Assurance Administrator (Mits - Minimally Invasive Tissue Sampling Wits Vida)

Quality Assurance Administrator (Mits - Minimally Invasive Tissue Sampling Wits Vida)
Justthejob.Co.Za
Gauteng
ZAR 300,000 - 450,000
Urgently required
Yesterday

Quality Assurance Measurement & Testing Coordinator

Quality Assurance Measurement & Testing Coordinator
Unilever Brazil
Durban
ZAR 300,000 - 450,000
Urgently required
Yesterday

QA Engineer (Contract)

QA Engineer (Contract)
Vista
Durban
ZAR 600,000 - 900,000
Urgently required
Yesterday

Qa Executive

Qa Executive
Averna Technologies Inc.
Stellenbosch
ZAR 600,000 - 900,000
Urgently required
Yesterday
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Quality Assurance Certificate Administrator (6 Months Contract)

Quality Assurance Certificate Administrator (6 Months Contract)
Thusa Batho Labour Solutions
Johannesburg
ZAR 200,000 - 300,000
Urgently required
Yesterday

Qa Engineer

Qa Engineer
Blue Bean Software
Gauteng
ZAR 300,000 - 500,000
Urgently required
Yesterday

Qa Automation Lead

Qa Automation Lead
Quality Select Recruitment
Gauteng
ZAR 450,000 - 600,000
Urgently required
Today
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Senior Quantity Surveyor (Pr. QS)

Senior Quantity Surveyor (Pr. QS)
Zeal HR
Cape Town
ZAR 700,000 - 850,000
Urgently required
Today

Contact Center Agent

Contact Center Agent
The Travel Corporation
Johannesburg
ZAR 50,000 - 200,000
Urgently required
Yesterday

Project Management Specialist

Project Management Specialist
PNUD Argentina
Pretoria
ZAR 700,000 - 1,000,000
Urgently required
Yesterday

Project Management Specialist

Project Management Specialist
UNDP Careers
Pretoria
USD 40,000 - 70,000
Urgently required
Yesterday

Planning Administrator: Certification

Planning Administrator: Certification
SGS
Sandton
ZAR 300,000 - 420,000
Urgently required
Yesterday

Electrical Engineer

Electrical Engineer
MTICO
Klerksdorp
ZAR 350,000 - 700,000
Urgently required
Today

Tutoring Volunteer

Tutoring Volunteer
Mogale Christian Foundation
Pretoria
ZAR 50,000 - 200,000
Urgently required
Yesterday

Quality Analyst

Quality Analyst
Oneplan Underwriting Managers (Pty) Ltd.
Sandton
ZAR 300,000 - 500,000
Urgently required
Yesterday

Production Technician

Production Technician
hearX
Pretoria
ZAR 50,000 - 200,000
Urgently required
Yesterday

Production Manager

Production Manager
Profile Personnel
Oos-Kaap
ZAR 500,000 - 800,000
Urgently required
Today

Ac12061 Industrial Operations Manager (Pharmacist) - Centurion Market-Related

Ac12061 Industrial Operations Manager (Pharmacist) - Centurion Market-Related
Alec Cameron & Associates Recruitment Solutions
Pretoria
ZAR 600,000 - 900,000
Urgently required
Yesterday

Business Analyst

Business Analyst
Sygnia Asset Management
Wes-Kaap
ZAR 480,000 - 720,000
Urgently required
Today

Facilitator - blended learning

Facilitator - blended learning
Mindworx Consulting
Johannesburg
ZAR 200,000 - 300,000
Urgently required
Yesterday

Test Automation Analyst

Test Automation Analyst
Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group EC
Centurion
ZAR 400,000 - 600,000
Urgently required
Yesterday

IT Business Analyst (ACRN) - Harare or Johannesburg

IT Business Analyst (ACRN) - Harare or Johannesburg
Maitland Selwyn
Johannesburg
ZAR 500,000 - 800,000
Urgently required
Yesterday

Civil Engineer - Renewable Energy

Civil Engineer - Renewable Energy
Energy Vault
Pretoria
USD 30,000 - 55,000
Urgently required
Yesterday

Head of School - Health (Medical & Health Sciences)

Head of School - Health (Medical & Health Sciences)
Dananda Talent
Johannesburg
ZAR 1,200,000 - 1,800,000
Urgently required
Today

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Retail Training And Quality Assurance Lead

Be among the first applicants.
M-Kopa Kenya Limited
Johannesburg
ZAR 300,000 - 420,000
Be among the first applicants.
Yesterday
Job description

We are seeking a Retail Training and Quality Assurance Lead to join our dynamic M-KOPA South Africa team as we transform learning and development while building world-class capabilities across our retail operations.

As the Retail Training and Quality Assurance Lead, you will shape the Retail Customer and Agent experiences while building world-class capabilities within our retail function.

This role is perfect for someone who thrives on excellence , embraces data-driven insights , and is passionate about developing people in a mission-driven environment.

You'll design and deliver comprehensive training experiences , drive strategic training innovation , and lead performance excellence through data-driven insights and quality assurance frameworks .

Your work will directly influence customer journey optimization while ensuring compliance excellence and continuous improvement across all M-KOPA retail locations.

This is a transformational leadership opportunity , offering the chance to build training excellence and quality assurance frameworks that elevate team capabilities and customer outcomes across our expanding South African retail network.

About Us At M-KOPA, we are committed to making everyday essentials accessible through flexible financing .

As our Retail Training and Quality Assurance Lead , you will play a crucial role in enabling that mission by transforming learning and development and ensuring quality excellence across our retail operations.

You will design and deliver comprehensive training experiences for Stock Controllers utilizing classroom sessions and digital learning via our proprietary M-KOPA Academy .

Your training will cover product expertise , system proficiency , customer handling mastery , and essential soft skills that drive performance excellence.

You'll analyze customer interaction patterns and performance data to identify skill enhancement opportunities, develop targeted training solutions , and create comprehensive assessment frameworks .

Your role also encompasses strategic quality audits , performance analytics , compliance excellence , and customer journey enhancement through mystery shopping and service evaluation.

This role is designed for a learning and development leader who is analytically strong , coaching-focused , and committed to excellence .

If you're ready to transform retail capabilities while ensuring quality standards that support financial inclusion across South Africa, this could be your opportunity to make a lasting impact.

Expertise We are looking for an accomplished training and quality professional with a Bachelor's degree in a relevant field and Training and / or Quality Assurance certifications being a valuable plus , plus minimum 2 years in Retail or Customer service environments with demonstrated success in Training or Quality roles .

You will bring : Proven experience in retail or customer service environments with demonstrated success in training or quality assurance roles .

Technical proficiency with advanced skills in CRM systems , Microsoft Office Suite , and Learning Management Systems .

Communication excellence with outstanding verbal and written abilities and compelling presentation skills for diverse audiences.

Analytical mindset with strong problem-solving capabilities , exceptional attention to detail , and data interpretation skills .

Natural coaching and mentoring abilities with proven performance management experience and ability to drive continuous improvement.

Understanding of retail operations , service center dynamics , and financial services regulatory frameworks .

Training design expertise with ability to create comprehensive learning experiences across classroom and digital platforms .

Quality assurance mastery with experience in audit frameworks , compliance monitoring , and performance evaluation systems .

What We Offer A mission-driven environment where your training excellence directly supports financial inclusion across South Africa.

Transformational leadership role with opportunity to build training and quality frameworks from the ground up in a high-growth fintech.

Direct impact on team capabilities and customer outcomes across our expanding retail network.

Advanced learning technology access including our proprietary M-KOPA Academy platform for innovative training delivery.

Competitive compensation and a values-driven culture rooted in innovation, inclusion, and empowerment .

Professional development opportunities with a diverse, high-performing team committed to learning excellence.

If you're ready to transform retail capabilities , drive quality excellence, and build training frameworks that elevate M-KOPA's customer experience in South Africa— we'd love to hear from you .

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training.

We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together.

Explore more at .

Recognized four times by the Financial Times as one Africa's fastest growing companies (, , and ) and by TIME Most influential companies in the world and , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff.

Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice.

M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect / chargeany money as a pre-employment or post-employment requirement.

This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis.

Shortlisting and interviews will take place at any stage during the recruitment process.

We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

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Quality Assurance • Johannesburg, Gauteng

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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