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Vehicle Warranty Sales Agent
Job summary
A dynamic sales firm in Sandton is looking for a Sales Agent to act as a brand ambassador for vehicle warranty products. The agent will drive sales and educate customers on product benefits while delivering exceptional service. Ideal candidates should possess a Matric, RE5, and FETC in Short-term Insurance, along with relevant sales experience. Those fluent in English and another official language are preferred. This role offers an opportunity for personal growth in a sales-driven environment.
Qualifications
- Matric qualification required.
- RE5 certification is mandatory.
- FETC in Short-term Insurance NQF4 or higher is essential.
- Compliance with regulatory requirements necessary.
- 2 years of call centre sales experience needed.
- 1 year of Warranty/VAPS experience required.
- Fluent in English and another official language.
Responsibilities
- Drive policy sales and maximize monthly premiums.
- Respond to leads and customers courteously.
- Execute the sales process with diligence.
- Offer and sell additional products when possible.
- Identify customer needs through active listening.
- Address customer objections effectively.
- Develop expertise through collaboration and learning.
- Improve skills continuously and refine techniques.
- Share insights for sales team enhancement.
- Maintain productivity and manage time while remote.
Skills
Education
We are seeking a Sales Agent to serve as a strong brand ambassador, driving market growth by promoting and selling vehicle warranty products. The ideal candidate will achieve success by effectively educating customers on the benefits of the offerings, delivering exceptional customer service, and consistently exceeding sales targets.
- Drive policy sales and maximize monthly written premiums while maintaining compliance and a customer‑focused approach.
- Respond promptly, courteously, and professionally to the Company’s lead providers and customers.
- Execute the sales process with expertise, diligence, and integrity.
- Maximize each lead by offering and selling additional products when available.
- Use effective interpersonal skills and communication techniques to secure customer acceptance of products.
- Accurately identify customer needs by asking insightful questions and actively listening.
- Match product benefits to customer needs, demonstrating how the product fulfills their requirements.
- Address customer objections effectively by providing appropriate and thoughtful responses.
- Strive to develop expertise in the field through observation, collaboration, and ongoing learning.
- Continuously improve by practicing and refining skills in areas identified for development.
- Share ideas and insights with the team to enhance the overall effectiveness of the sales team.
- Stay self‑motivated, maintain high productivity, and effectively manage time while working remotely.
- Matric
- RE5 (must have)
- FETC: Short‑term Insurance NQF4 or higher (must have)
- Compliance with regulatory requirements (e.g., DOFA period, FAIS Fit & Proper)
- 2 years of call centre sales experience
- 1 year of Warranty/VAPS experience (essential)
- Fluent in English (essential) plus proficiency in one other official language.
- Sales‑driven
- Goal‑oriented
- Self‑accountable
- Strong time management
- Excellent verbal and written communication skills
- Computer literate
- Proficient in needs analysis
- Attention to detail
- Problem‑solving abilities
- Adaptable to change
- Stress‑tolerant
- Resilient
- Highly motivated
- Skilled in negotiation
- Compliance and rule‑oriented
- Strong work ethic
- Proactive
- Deadline‑driven
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.