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Senior Call Centre Sales Agent
Job summary
A leading call centre organization in Cape Town is seeking a Senior Call Centre Sales Agent to drive B2C sales. This in-office role requires managing leads, engaging prospects, and achieving sales targets in a changing shift schedule. The ideal candidate has at least 2 years of calling experience, a Matric certificate or higher, and strong communication skills. You will work in a dynamic environment where you can own your performance and thrive on success.
Qualifications
- Minimum of 2 years of experience in a senior telesales or call centre role.
- Strong verbal and written communication skills.
- Proven success in achieving or exceeding sales targets.
Responsibilities
- Make outbound sales calls and convert leads into customers.
- Communicate persuasively and professionally with potential clients.
- Manage objections effectively and close sales confidently.
Skills
Education
Drive success through skilled B2C telesales in a professional call centre environment.
Parow, Cape Town | R20,000 CTC/month | Alternating shifts (08:00am to 17:00pm / 10:00am to 19:00pm) | Every second weekend
Our client builds growth through human connection. Their Cape Town-based call centre combines technology and empathy to deliver impactful customer experiences. They invest in ambitious, hard-working people who take ownership of their results and thrive in performance-driven environments.
Senior Call Centre Sales Agent
This is an in-office telesales position focused on closing business-to-consumer deals. You'll manage qualified leads, engage prospects with professionalism, and help drive company growth through consistent conversion and customer engagement.
- Make outbound sales calls and convert leads into customers.
- Communicate persuasively and professionally with potential clients.
- Manage objections effectively and close sales confidently.
- Maintain call accuracy, pacing, and compliance standards.
- Consistently meet and exceed individual and team KPIs.
- Provide excellent customer experience in every interaction.
- Minimum of 2 years of experience in a senior telesales or call centre role.
- Matric certificate or higher qualification.
- Proven success in achieving or exceeding sales targets.
- Strong verbal and written communication skills.
- Confident, energetic, and self-motivated.
- Professional typing speed and attention to detail.
- Zero excuses mindset, reliable, driven, and adaptable.
- Willing to work alternate weekends and rotating shifts (08:00am to 17:00pm / 10:00am to 19:00pm).
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.