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Jobs at Capitec in South Africa

QA & Insights Team Lead — Operational Delivery

Capitec Bank

Cape Town
On-site
ZAR 300,000 - 400,000
Yesterday
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Team Leader : Quality Assurance & Insights - Operational Delivery

Capitec Bank

Cape Town
On-site
ZAR 300,000 - 400,000
Yesterday
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Senior Funeral & Life Claims Analyst

Capitec Bank Ltd.

Cape Town
On-site
ZAR 300,000 - 400,000
Yesterday
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Funeral & Life Claims Assessor Ii - Pipeline Talent

Capitec Bank Ltd.

Cape Town
On-site
ZAR 300,000 - 400,000
Yesterday
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React Front-End Engineer for UX & Web Apps

Capitec Bank Limited

Cape Town
On-site
ZAR 450,000 - 600,000
Yesterday
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React Front-End Engineer — Ux & Web Apps

Capitec Bank Limited

Cape Town
On-site
ZAR 450,000 - 600,000
Yesterday
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Merchant Services Growth Architect

Capitec Bank Ltd

Cape Town
On-site
ZAR 200,000 - 300,000
Yesterday
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Merchant Services Growth Strategist

Capitec Bank Ltd

Cape Town
On-site
ZAR 200,000 - 300,000
Yesterday
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Senior Aml Operations Leader

Capitec

Cape Town
On-site
ZAR 300,000 - 400,000
Yesterday
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AML Operations Leader — Risk & Compliance Excellence

Capitec

Cape Town
On-site
ZAR 300,000 - 400,000
Yesterday
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Client Care Team Lead — Banking

Capitec Bank Ltd.

Cape Town
On-site
ZAR 600,000 - 800,000
Yesterday
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Team Leader : Client Care

Capitec Bank Ltd.

Cape Town
On-site
ZAR 600,000 - 800,000
Yesterday
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Employee Relations Specialist – Banking

Capitec

Stellenbosch
On-site
ZAR 350,000 - 500,000
2 days ago
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Funeral & Life Insurance Claims Assessor - Pipeline

Capitec

Cape Town
On-site
ZAR 200,000 - 300,000
2 days ago
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Employee Relations Consultant (Temp) - Pipeline

Capitec

Stellenbosch
On-site
ZAR 350,000 - 500,000
2 days ago
Be an early applicant

Funeral Assessor II (Pipeline)

Capitec

Cape Town
On-site
ZAR 200,000 - 300,000
2 days ago
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Business Banking Centre Lead : Grow & Lead In Pretoria

Capitec Bank

Pretoria
On-site
ZAR 500,000 - 700,000
3 days ago
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Software Engineer : Back-End

Capitec Bank

Gauteng
On-site
ZAR 500,000 - 700,000
3 days ago
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Software Engineer: Front-End: Pipeline

Capitec

Stellenbosch
On-site
ZAR 450,000 - 600,000
4 days ago
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Analyst : Aml Investigations Business Bank _Pipeline

Capitec Bank Ltd.

Gauteng
On-site
ZAR 300,000 - 450,000
4 days ago
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Software Engineer: Back-End-Pipeline

Capitec

Stellenbosch
On-site
ZAR 500,000 - 700,000
4 days ago
Be an early applicant

Employee Relations Consultant (Temp) - Pipeline

Capitec Bank

Stellenbosch
On-site
ZAR 300,000 - 400,000
5 days ago
Be an early applicant

Employee Relations Consultant (Temp) - Pipeline

Capitec Bank Ltd.

Stellenbosch
On-site
ZAR 300,000 - 400,000
5 days ago
Be an early applicant

Durban Regional Business Banking Lead : Strategy & Growth

Capitec

Durban
On-site
ZAR 200,000 - 300,000
7 days ago
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QA Test Analyst - Automation, API & SDLC Expert

Capitec

Stellenbosch
On-site
ZAR 400,000 - 600,000
9 days ago

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QA & Insights Team Lead — Operational Delivery
Capitec Bank
Cape Town
On-site
ZAR 300 000 - 400 000
Full time
2 days ago
Be an early applicant

Job summary

A leading bank in South Africa is seeking a Team Leader for Quality Assurance & Insights within Operational Delivery. This role involves overseeing a functional team, prioritizing tasks within the Business Support Center, and improving service delivery through actionable insights. Ideal candidates should have 3-5 years of experience in quality management and team leadership in a fast-paced environment, along with appropriate qualifications. Strong analytical and leadership skills are essential for success in this position.

Qualifications

  • 3 - 5 years' experience in Quality management or a related field.
  • 3 years' experience in leading a team in a fast-paced environment.
  • Experience in managing large teams and complex projects.

Responsibilities

  • Lead the functional team in Operational System Support.
  • Oversee work within the Business Support Center.
  • Provide actionable insights to influence decision-making.

Skills

Analytical Skills
Attention to Detail
Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Decision making skills
Influencing Skills
Interpersonal & Relationship management Skills
Leadership Skills
Negotiation skills
Planning, organising and coordination skills
Presentation Skills
Problem solving skills
Project Management Skills (Methodology Specific)
Reporting Skills

Education

Grade 12 National Certificate / Vocational
Relevant qualification in Business Administration or Project Management
Bachelor's Degree in AWS Data Analytics Speciality or Project Management
Relevant degree in Information Technology
Job description
A leading bank in South Africa is seeking a Team Leader for Quality Assurance & Insights within Operational Delivery. This role involves overseeing a functional team, prioritizing tasks within the Business Support Center, and improving service delivery through actionable insights. Ideal candidates should have 3-5 years of experience in quality management and team leadership in a fast-paced environment, along with appropriate qualifications. Strong analytical and leadership skills are essential for success in this position.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.