CRM Architect: Elevate Client Engagement & Data Flows
Capitec Bank
Stellenbosch
Sur place
ZAR 300 000 - 400 000
Plein temps
Hier
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Résumé du poste
A financial services provider in Stellenbosch is looking for a Client Engagement Agent to support and improve client engagement programmes. This role involves developing CRM solutions and requires at least 1-2 years' experience in a technical CRM environment, along with a relevant qualification. Ideal candidates will have skills in Salesforce Marketing Cloud and Agile methodologies, with strong analytical and communication abilities.
Qualifications
1-2 years technical CRM experience in a client relationship environment.
Operating in an environment practicing Agile methodology.
Understanding of data, modelling, selection, systems, and integration points.
Responsabilités
Engage clients through effective engagement programmes and campaigns.
Conceptualise and build CRM solutions for communication programmes.
Connaissances
Analytical Skills
Communications Skills
Interpersonal & Relationship Management Skills
Planning, Organising and Coordination Skills
Problem Solving Skills
Formation
Relevant tertiary qualification in Information Technology or Similar
Outils
Salesforce Marketing Cloud
Salesforce CRM
Description du poste
A financial services provider in Stellenbosch is looking for a Client Engagement Agent to support and improve client engagement programmes. This role involves developing CRM solutions and requires at least 1-2 years' experience in a technical CRM environment, along with a relevant qualification. Ideal candidates will have skills in Salesforce Marketing Cloud and Agile methodologies, with strong analytical and communication abilities.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.