Company Description
Vivari Hotel and Spa is a luxury wellness destination offering world-class hospitality, rejuvenating spa treatments, and a serene escape just outside Johannesburg. We are dedicated to providing exceptional guest experiences in a tranquil, nature-inspired setting.
Job DescriptionAbout the Role:
We are seeking a versatile and growth-driven professional with a strong background in sales, hospitality, and medical knowledge, who is equally enthusiastic about marketing and digital strategy. This role combines client-facing sales with hands-on marketing responsibilities to support business development and brand growth in the healthcare sector.
As aSales, Marketing & Client Solutions Executive, you will be a key player in building client relationships, generating leads, creating digital campaigns, and helping position our hotel and medical solutions to the right audience. You’ll work across departments to ensure our voice is consistent, our message is clear, and our customers feel valued.
This is the perfect opportunity for someone who thrives at the intersection of communication, healthcare, and digital media — and is eager to grow beyond the job description.
Key Responsibilities:
Sales & Client Solutions
Build and maintain trusted relationships with clients in the healthcare and wellness sectors
Present and promote products/services to new and existing clients using solution-based sales techniques
Conduct client needs analysis and tailor proposals to suit clinical, business, or patient-centered goals
Meet and exceed sales targets through lead nurturing and account growth
Provide after-sales support and ensure a high standard of customer satisfaction
Collaborate with internal teams (banqueting, medical, product, operations) to deliver comprehensive solutions
Marketing & Digital Marketing
Support the creation and execution of marketing strategies and campaigns to attract new leads
Contribute to content creation across platforms (email, social media, landing pages, blog, etc.)
Help manage the company’s social media presence and scheduling tools
Assist in optimizing digital campaigns (SEO, Google Ads, paid social) and tracking key metrics
Coordinate marketing assets for trade shows, webinars, and digital events
Conduct basic market research to identify trends, customer needs, and competitor insights
Maintain brand consistency in all digital and physical marketing efforts
2–5 years of sales experience, ideally in hospitality or client relationship roles
Excellent communication and interpersonal skills
Strong organizational and problem-solving skills
Passion for the medical industry and eagerness to learn
Proven track record of exceeding goals and taking initiative
Comfortable in fast-paced, evolving environments
Proficient in CRM tools, Microsoft Office, and virtual collaboration tools
Opera/Oracle system experience
Preferred (but not essential):
Previous experience in pharmaceutical, medical device, or healthcare service sales
Medical training or certification (e.g., nursing diploma, clinical assistant, or equivalent coursework)
Background working with hospitals, clinics, or wellness center's
Knowledge of medical terminology or anatomy & physiology
B2B or consultative sales experience
Fluent in more than one language
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.