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SaaS Key Account Manager | Zoho Growth & Success
Descripción de la vacante
A technology sales company in Somerset West is seeking a Key Account Manager to engage with customers and ensure successful use of software products. This role involves proactive customer interactions, personalized training, and collaboration with teams to maximize customer success. Ideal candidates will have a degree in a relevant field and at least 2 years of experience in a SaaS environment, demonstrating excellent communication and analytical skills. A supportive work environment fosters career growth.
Servicios
Formación
- Minimum of 2 years of software support experience in a SaaS environment.
- Proven experience with application or internet-based customer support.
- Excellent communication skills and positive attitude.
Responsabilidades
- Proactively address customer needs by offering personalized onboarding and solutions.
- Coach customers to become proficient in Zoho products.
- Collaborate with Sales, Marketing, and Product teams for customer success.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.