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Job Title: Scrum Master - Agile Lead
Reports To: Engineering Delivery Associate Director
Employment Type: Full-Time, Permanent, remote

Your role

As scrum master / agile lead at Netstock, you will play a pivotal role in facilitating and guiding
the various Engineering teams through the daily processes and ceremonies. You’ll leverage
your expertise in team sprint capacity planning, priority and issue management, issue triaging,
analysis and testing to increase productivity within the team. This role requires a proactive
individual who can collaborate with cross-functional teams, and ensure forward momentum
and growth continues within the team while ensuring our platform remains robust, secure, and
user-friendly. If you’re passionate about solving complex problems in a SaaS environment and
thrive in a remote setting, we’d love to hear from you!

Responsibilities

• Manage the prioritised backlog into the teams (Engineering, QA, Data, DevOps and Security).
• Manage tracking and oversight of deliverables for the scrum teams they are responsible for.
• Coach team members on Agile practices and foster a culture of continuous improvement.
• Manage scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Manage quarterly burndowns for teams (responsible for) on completion of work.
• Collaboration with stakeholders (Product Owner, Director of Dev, QA Manager)
• Plan work into the teams for various sprints.
• Defending the team, collating information to support the defense.
• Analyzing data to find areas of improvement in the process.
• Removing blockages from the team - Manage the removal of impediments that block the team’s progress.
• Collaborate with the Product Owner to ensure a well scoped and defined backlog exists, that is representative of the road map (150% metric).
• Track and communicate team performance metrics (e.g., velocity), and hours logged.
• Encourage collaboration, transparency, and accountability within the team.
• Quality assurance testing of various feature enhancements.
• BA / analyst work if capacity allows.
• Assist with support processes via Slack channel communications as well as GitLab, leading through into team sprint priority.

Skills and Qualifications

Experience

• 5+ years experience in Agile methodologies within a software development environment.
• Proven track record within a SaaS or data-intensive product.
• Experience working with a fully remote, distributed team is advantageous.
• Experience working with GitLab, Heap Analytics, Asana and Intercom is advantageous.

Domain knowledge

• Experience with agile methodologies and frameworks and their practice.
• Understanding of inventory management, supply chain, or ERP systems is a strong plus.
• Excellent problem-solving and analytical skills.
• Strong communication skills for remote collaboration across time zones.
• Understand the value of team metrics and keep track of them to drive team performance.
• Ability to lead by example, mentor others, and thrive in a fast-paced Agile environment.
• Ability to deliver on deadlines and self manage.
• Works well under pressure.

Education

• Bachelor’s degree in Commerce or Project Management (or equivalent experience) is advantageous.
• Agile certification, Certified Scrum Master, Project or Programme Management certification is preferred.

Preferred qualifications

• Experience integrating with ERP systems (e.g., SAP, Oracle NetSuite, QuickBooks).
• Familiarity with microservices architecture and event-driven design.
• Contributions to open-source Ruby on Rails projects or a strong GitHub portfolio.
• Certifications in AWS, Ruby, or related technologies.
• Prior work in inventory management, logistics, or a related field.
• Self motivated

Circumstances

• Collaborative, inclusive team culture with regular virtual meetups.
• Flexibility to travel within South Africa from time-to-time for team or company get-togethers.
• Netstock will provide the hardware necessary to perform this role (including UPS power).
• As this is a remote role, you’ll need access to stable, secure, high-speed fixed-line internet connectivity (Netstock provides a subsidy towards internet subscription costs).

Before applying, please make sure you read the Netstock Candidate Privacy Policy referenced
below the Privacy Policy on our website.

This position is subject to pre-employment screening, however candidates will not be unfairly
discriminated against.

We receive a high number of applications per role and therefore ONLY successful applicants will
be contacted.

This role is open to residents of the Republic of South Africa. Although we may consider
candidates with permanent residency, preference will be given to citizens of the Republic of
South Africa.

Working with us

Netstock was founded with a clear vision: To give the hungry up-and-comers the capability to level the playing field and compete with the industry giants. Working here means embracing that “challenger” mentality: We are smart, scrappy fighters, building our edge with the agility to move faster than the big guys — pioneering smarter ways to work and innovating new ways to deliver powerfully easy to use technologies for our customers.

About us

Netstock is the driving force accelerating the growth of organizations worldwide. Over the last 15 years, we’ve built out a regional presence that gives us deep insights into supply chain planning factors in each industry. We continue to enhance our supply chain planning solutions, making our predictive engine smarter, accelerating automation, and adding sophisticated new capabilities such as AI and machine learning.

You can read more about Netstock’s history and our product offering at Netstock