Junior Safari Consultant - Luxury Travel Business - Hoedspruit based (Or Remote)
Date Job Posted: 19-Jul-2024
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Junior Safari Consultant - Luxury Travel Business - Hoedspruit based (Or Remote)
Date Job Posted: 19-Jul-2024
Location: Hoedspruit / Remote
Exciting Opportunity: Junior Safari Consultant
Are you passionate about wildlife and travel? Kendrick Recruitment is thrilled to present an incredible opportunity for a Junior Safari Consultant. This remote-based role, ideally situated in Hoedspruit, offers a unique chance to join a dynamic team in the heart of the safari industry.
Location: Remote (Hoedspruit-based preferred, but not essential)
Salary: R24,000 gross per month (Before PAYE)
Benefits: Sales bonus (pro rata), normal employment contract, 12-month rolling contract
Job Overview
As a Junior Safari Consultant, you will play a crucial role in supporting the sales operations. Reporting to the Senior Safari Consultant, you will focus on selling safaris and ensuring seamless front-end sales processes. Your responsibilities will include reservations systems management, business development, customer service, itinerary planning, and general business support.
Key Responsibilities
- SOP’s and Reservations Systems Management:
- Develop a deep understanding of all systems used by the Safari Consultant team.
- Handle reservations, amendments, and troubleshooting as needed.
- Adhere strictly to standard operating procedures (SOP’s) for bookings.
- Business Development:
- Execute outstanding safari itineraries, maintaining high company values.
- Develop and nurture relationships with lodges, suppliers, and guests.
- Close all trip files promptly and efficiently.
- Systems:
- Contribute actively to the entire reservations system and process.
- Maintain up-to-date client information in reservations spreadsheets.
- Customer Service:
- Ensure high customer satisfaction by resolving issues and following up on complaints.
- Provide timely responses to customer inquiries via email and WhatsApp.
- Planning Itineraries:
- Create detailed itineraries and proposals using preferred software.
- Coordinate logistics including accommodation, flights, transfers, and activities.
- General Business Support:
- Offer administrative support to the company and General Manager.
- Assist with logistics and general business administration tasks.
Skills & Experience
- Minimum of 2 years working in the hospitality/travel industry; consulting experience preferred.
- Exceptional organizational and communication skills, both with clients and within teams.
- Proficient in MS Word, MS Outlook, MS Excel, and online agent portals.
- Strategic thinker with a practical approach and a strong sense of personalization.
- Passionate about sustainability and customer satisfaction.
Additional Requirements
- Able to work long hours, unsupervised, and under pressure.
- Fluent in English with professional email writing skills.
- Must have a growth mindset and the ability to motivate others.
- Valid driver’s license and ability to be available 24/7 during phone duty rotations.
- Police clearance certificates and full background check required.
To apply please send your CV and references today... Good Luck!
Job ID 352284 Job Title Junior Safari Consultant - Luxury Travel Business - Hoedspruit based (Or Remote) Employer Type Employer Type -> Tour Operators/Travel Agents Job Type Job Classification -> Travel Consultant FT/PT Job Type -> Full-time Province Location -> Limpopo Town/City Hoedspruit / Remote Salary Type Monthly Salary R24,000 Start Date ASAP