Industrial Automation Sales Lead: After-Sales & Account Growth

Mühlbauer GmbH & Co. KG; Malacca City; On-site; MYR 60,000 - 80,000; Full time

Job summary

An international automation firm based in Melaka is seeking a Sales Professional with a strong background in customer service and industrial automation. The ideal candidate will have at least 4 years of experience, exceptional communication skills, and a Bachelor's degree in a related field. Responsibilities include proposing solutions to clients, managing after-sales activities, and strengthening account relationships in the ASIA market. Proficiency in English and Bahasa Malaysia is required.

Qualifications

• Minimum 4 years of experience in a sales or customer service role.
• Strong technical knowledge and understanding of industrial automation products.
• Excellent communication and interpersonal skills.
• Problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Proficiency in English and Bahasa Malaysia, both written and spoken.

Responsibilities

• Proposes upgrade/service modules/solutions to clients.
• Carries out after-sales activities according to a business plan.
• Receives and makes after sales calls for guarantee or warranty.
• Strengthens relationships with existing and develops new accounts.
• Completes and submits expense forecasts and sales reports.
• Follows corporate culture positively.

Skills

Sales experience

Customer service expertise

Technical knowledge of industrial automation

Communication skills

Problem-solving skills

Teamwork ability

Proficiency in English

Proficiency in Bahasa Malaysia

Education

Bachelor's degree in business administration or engineering

Job description

An international automation firm based in Melaka is seeking a Sales Professional with a strong background in customer service and industrial automation. The ideal candidate will have at least 4 years of experience, exceptional communication skills, and a Bachelor's degree in a related field. Responsibilities include proposing solutions to clients, managing after-sales activities, and strengthening account relationships in the ASIA market. Proficiency in English and Bahasa Malaysia is required.