Fintech Sales Ops Specialist - Flexible Shifts

Ultima Markets; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic trading platform in Kuala Lumpur is seeking a Sales Administrative & Operational Support Specialist. The role involves responding to sales inquiries, maintaining client databases, and coordinating across departments. Ideal candidates should have a Bachelor’s degree in Finance or related fields and possess excellent communication skills in both Chinese and English. A strong willingness to learn, attention to detail, and the ability to work flexible shifts are essential. Join a collaborative environment where innovation is encouraged.

Qualifications

• Prior experience or internship in the finance or fintech industry is a plus.
• High attention to detail, accuracy, and accountability when handling client or transactional data.
• Willingness to work on flexible shifts, including afternoon and midnight shifts.

Responsibilities

• Assist in responding to sales team inquiries on trading and account matters.
• Maintain and update the client database ensuring timely and accurate data entry.
• Research and suggest ideas to improve team efficiency.

Skills

Excellent verbal and written communication skills in Chinese and English

Basic understanding of forex systems and products

Strong willingness to learn

Good coordination

Time management

Problem-solving skills

Education

Bachelor’s degree in Finance, Business, Economics, or a related field

Tools

Microsoft Office (Excel, PowerPoint)

Job description

A dynamic trading platform in Kuala Lumpur is seeking a Sales Administrative & Operational Support Specialist. The role involves responding to sales inquiries, maintaining client databases, and coordinating across departments. Ideal candidates should have a Bachelor’s degree in Finance or related fields and possess excellent communication skills in both Chinese and English. A strong willingness to learn, attention to detail, and the ability to work flexible shifts are essential. Join a collaborative environment where innovation is encouraged.