Customer Service ofertas em United States

The Assistant Sales Manager for Specialty or Finstock (export) Product or Roofing (domestic) will be responsible for driving sales growth, managing key accounts, and supporting business development initiatives for Specialty or Finstock or Roofing products. This role requires a strong understanding of market dynamics, customer needs, and industry trends, as well as excellent negotiation and relationship management skills. The ideal candidate will work closely with internal teams, including production, logistics, and technical support, to ensure seamless customer service and business expansion.

• Achieve sales target for assigned division (Specialty or Finstock or Roofing) in terms of volume, margin and revenue, and ensure sustainability of the business through strategic planning and implementation.
• Build and maintain strong relationships with existing customers, understanding their needs and providing tailored solutions.
• Undertake the role and accountabilities of the specialist in Export (Specialty or Finstock), Domestic (Roofing) and Key Account Management for the desired outcome of all assigned accounts.
• Negotiate pricing, contracts, and terms with customers while ensuring profitability and long-term partnerships.
• Prepare and present sales reports, forecasts, and market analysis to senior management.
• Monitor market trends, competitor activities, and customer demands to adjust sales strategies accordingly.
• Lead, contribute and participate on new solutions, product and regional business development.
• Collaborate with internal teams – Customer Service, Production, Operations, Technical to ensure timely delivery, quality assurance, and customer satisfaction.
• Work closely with the finance team to ensure timely payments and manage credit risk.
• Support product development initiatives by gathering customer feedback and coordinating with R&D teams.

• At least a Diploma/Degree, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Marketing, Sales, Commerce or equivalent.
• At least 8 Year(s) of working experience in the related field.
• Proven experience in lead generation, sales prospecting, negotiation, and closing deals.
• Deep knowledge of international trade regulations, customs procedures, and cultural nuances.
• Candidate with managerial (senior executive level and above) is advantageous.
• Candidate involved in Exports Sales and Key Account Management is preferred.
• Intermediate level proficiency in Microsoft Office applications especially in Power Point and Excel.
• Required skills: Planning, Leadership, Communication, Negotiation and Presentation.
• Independent personality with perseverance to encourage, influence and lead.

• What's your expected monthly basic salary?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have as an Assistant Manager?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?