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A leading agricultural firm in Penang is seeking a senior leader to manage project execution and oversee a team of technical supervisors across APAC. The role requires a Bachelor's degree and significant experience in project management, specifically within the agricultural or poultry sectors. The successful candidate will drive quality assurance, enhance customer satisfaction, and lead training initiatives. Willingness to travel extensively across the region is essential for this position.
Lead, develop, and oversee our team of technical supervisors across APAC. This pivotal role is responsible for ensuring the timely, efficient, and high-quality delivery of on-site supervision services for our poultry, swine and layer farm projects.
Dynamic leader with a strong sense of urgency, exceptional project management skills, and a deep understanding of technical field operations. You will be the key driver in meeting and exceeding customer expectations, ensuring project milestones are achieved on schedule.
Oversee the allocation and deployment of technical supervisors to various project sites to ensure optimal resource utilization.
Monitor project timelines closely, proactively identifying and mitigating risks that could cause delays.
Ensure all supervision services are completed on time, within scope, and to the highest quality standards.
Act as the primary escalation point for complex technical or project-related issues from the field.
Implement a quality control system to audit and ensure the consistency and effectiveness of on-site supervision.
Liaise closely with the Sales, Sales Support and Project Management teams to understand customer requirements and ensure seamless service delivery.
Address customer feedback promptly and implement corrective actions to ensure continuous improvement.
Lead, mentor, and manage a dispersed team of technical supervisors.
Foster a culture of excellence, accountability, safety, and customer focus.
Conduct regular performance reviews, set clear KPIs, and provide constructive feedback.
Manage staffing needs, including recruitment, onboarding, and regional scheduling.
Develop and manage the regional budget for the technical supervision function.
Manage critical spare part logistics and tooling requirements for the field team.
Utilize project management software and other tools to track progress, report on metrics, and drive efficiency.
Develop and implement comprehensive training programs to enhance the technical, operational, and soft skills of the supervision team.
Create standard operating procedures (SOPs), installation guides, and troubleshooting manuals.
Organize and lead regional workshops and training sessions, both virtually and on-site.
Bachelor’s degree in Mechanical Engineering, Agriculture, Poultry Science, Project Management, or a related field.
Minimum of 5-10 years of experience in a technical, field service, or project management role, with at least 5 years in a leadership or management capacity.
Proven project management experience is mandatory (PMP or similar certification is a strong plus).
Essential experience within the poultry farming, agricultural equipment, or related capital machinery industries.
Demonstrated experience in developing training programs and leading a geographically dispersed team.
Willingness and ability to travel extensively (up to 90%) across the APAC region.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.