Sports Registration Clerk

Tropicana Golf & Country Resort; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading sports and leisure facility in Selangor is hiring a Sports Registration Clerk to manage customer bookings and registrations. This full-time role demands excellent customer service skills and a proactive attitude to assist members and guests with their needs. Ideal candidates will have experience in a similar position within the hospitality or sports industry. Join our team to enhance the sports experience and ensure exceptional service at our resort.

Qualifications

• Experience in customer service or administrative role, ideally in hospitality or sports and leisure.
• Strong communication skills and ability to interact professionally.
• Excellent attention to detail for maintaining records.
• Proficient in using registration platforms and software.
• Flexible to work weekends and public holidays.

Responsibilities

• Greet and assist members and guests with registrations.
• Process booking requests for sports and leisure activities.
• Maintain accurate records of all registrations.
• Provide customer service and respond to inquiries.
• Assist with administrative tasks and support resort operations.

Skills

Customer service experience

Communication skills

Organisational skills

Computer proficiency

Interpersonal skills

Tools

Booking systems

Job description

As a Sports Registration Clerk at Tropicana Golf & Country Resort, you will play a vital role in delivering exceptional customer service to our members and guests. This full‑time position is based at our resort located in Petaling Jaya, Selangor, where you will be responsible for managing the registration and booking process for a variety of sports and leisure activities.

What you’ll be doing

• Greet and assist members and guests with their sports and activity registration needs
• Process booking requests and registrations for sports and leisure activity.
• Maintain accurate records and documentation of all registrations and bookings
• Provide excellent customer service and respond promptly to inquiries and requests
• Assist with other administrative tasks as required to support the overall operations of the resort
• Ensuring adherence to company or organisational policies, procedures, and regulations during the registration process and when assigned from time to time by the Superior/Management.

What we’re looking for

• Proven experience in a customer service or administrative role, ideally within the hospitality or sports and leisure industry
• Strong communication and interpersonal skills, with the ability to interact professionally with members, guests, and colleagues
• Excellent organisational skills and attention to detail to maintain accurate records and schedules
• Proficient in using computer systems and software, including booking and registration platforms
• A friendly, polite, and helpful demeanor, with a commitment to delivering exceptional customer service
• Flexibility to work weekends and public holidays as required

About us

Tropicana Golf & Country Resort is a premier destination for golf, sports, and leisure in the heart of Petaling Jaya. With state‑of‑the‑art facilities, beautiful landscapes, and a commitment to exceptional customer service, we strive to create an unparalleled experience for our members and guests. Join our team and be a part of our continued success and growth.

Apply now for this exciting opportunity to become our next Sports Registration Clerk!

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