Sales Admin / Customer Service

C.E Technic Products Sdn Bhd; Seberang Perai; On-site; MYR 35,000 - 50,000; Full time

Job summary

A leading provider of technical products in Penang is seeking an experienced Sales Admin / Customer Service professional. This full-time role includes handling customer inquiries, processing sales orders, and maintaining records. The ideal candidate has at least 2 years of experience, strong communication skills, and proficiency in Microsoft Office. The company offers a supportive work environment, competitive salary, and opportunities for growth. Join a dynamic team focused on delivering excellent service and innovative solutions.

Benefits

Competitive salary

Attractive benefits

Career development opportunities

Work-life balance

Qualifications

• At least 2 years of experience in a sales administration or customer service role & export import.
• Strong communication and interpersonal skills.
• Excellent organisational and time management skills.
• Good attention to detail and proactive attitude.

Responsibilities

• Handling customer inquiries and providing efficient customer service.
• Processing sales orders, tracking deliveries, and maintaining records.
• Preparing sales invoices, quotes, and other documentation.
• Assisting the sales team with administrative tasks.
• Supporting marketing and promotional activities.

Skills

Customer service experience

Communication skills

Organisational skills

Proficiency in Microsoft Office

Multilingual ability

Tools

Autocount system

Job description

C.E Technic Products Sdn Bhd is seeking an experienced Sales Admin / Customer Service professional to join our team in Batu Kawan, Penang. This full-time role will be responsible for providing excellent administrative and customer service support to our sales team and clients.

What you’ll be doing

• Handling customer inquiries and providing efficient and friendly customer service
• Processing sales orders, tracking deliveries, and maintaining accurate sales records
• Preparing sales invoices, quotes, and other sales-related documentation
• Assisting the sales team with administrative tasks and coordinating with other departments
• Providing support for marketing and promotional activities
• Maintaining database and filing systems
• Performing other administrative duties as required

Soft Skill Set

• Know export / import procedure
• Know the Autocount system
• Have customer service experience
• Language skill (Tamil, Arab, Hokkien & etc - the more language the person can speak more valuable)

What we’re looking for

• At least 2 years of experience in a sales administration or customer service role & export import
• Strong communication and interpersonal skills, with the ability to interact with customers and colleagues effectively
• Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook
• Good attention to detail and accuracyProactive and customer-oriented approach
• Ability to work well in a team and independently

What we offer

At C.E Technic Products Sdn Bhd, we are committed to providing a supportive and collaborative work environment that fosters personal and professional growth. We offer a competitive salary, attractive benefits, and opportunities for career development. Our team-based culture and emphasis on work-life balance make us an employer of choice in the industry.

About us

C.E Technic Products Sdn Bhd is a leading provider of high-quality technical products and solutions in Penang, Malaysia. With over 20 years of experience in the industry, we have built a reputation for excellence and have a diverse client base across various sectors. Our mission is to deliver innovative and reliable products and services that exceed our customers' expectations.

Apply now for this exciting opportunity to join our dynamic team!

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