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TRAINING HEAD
Job summary
A retail operations company in Kuching is seeking a Training and Development Manager to oversee the planning and execution of training programs. The ideal candidate will have a Bachelor's degree in a relevant field and at least 5 years of experience. Strong leadership and analytical skills are essential, along with proficiency in English, Bahasa Malaysia, and Mandarin. A competitive salary of RM8K and above is offered, based on qualifications and experience.
Qualifications
- Minimum 5 years working experience in training, learning & development, retail operations or related field.
- TTT (Train-the-Trainer) certification is an added advantage.
Responsibilities
- Oversee the planning, implementation and improvement of the Training & Development, and CCK Academy Program.
- Work closely with Operations, HR, and all relevant departments.
- Monitor training and academy activities, schedules, and progress.
- Review and enhance training modules, learning materials, and evaluation methods.
- Prepare reports and updates for management on program outcomes.
Skills
Education
Responsibilities: To oversee the planning, implementation and improvement of the Training & Development, and CCK Academy Program; to work closely with Operations, HR, and all relevant departments to ensure training and course program align with company needs; to monitor training and academy activities, schedules, and progress to ensure smooth execution; to review and enhance training modules, learning materials, and evaluation methods used by the training and academy teams; to ensure the training and CCK Academy meets quality standards, compliance requirements and operational objectives; and to prepare reports and updates for management on program outcome and improvement.
- Bachelor's degree in HR, Business, Management, Education or related field.
- Minimum 5 years working experience in training, learning & development, retail operations or related field. Salary RM8K and above depending on the qualification and experience.
- Strong leadership, planning and communication skills.
- Excellent analytical and problem-solving skills.
- Ability to work effectively with multiple departments.
- Good command of English, Bahasa Malaysia and Mandarin.
- TTT (Train-the Trainer) certification is an added advantage.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.