Assistant Manager jobs in Malaysia

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Job Summary: Lead access services team and manage the organization Identity and Access Management (IAM) operation services for APAC. Ensure secure & timely access to systems and resources. Collaborate with global teams, drive IAM projects and new initiatives towards success.

• Manage identity services related to accounts, roles, and access privileges.


• Oversee IAM & PAM administration, incidents and troubleshooting towards resolution.


• Lead IAM day-to-day operations, projects and deliveries with various stakeholders.


• Maintain functional documentation, support audits and review access controls.


• Provide IAM training and awareness to users and team members.


• Continuously improve enterprise IAM processes, adapt to business needs and technology changes.

• Bachelor’s Degree in Information Technology, Computer Science or related field.


• 5 years of experience in IT, InfoSec or IAM (certifications can substitute experience).


• Excellent communication, analytical thinking and problem-solving skills.


• Proven ability to lead projects and collaborate across teams.

• CompTIA Security+, ISC2 CC, SSCP or ISACA Certifications


• Microsoft Certified: Azure Fundamentals AZ-900 or Security, Compliance and Identity Fundamentals SC-900 or Power Platform Fundamentals PL-900


• IAM Vendor-related courses (SailPoint Identity Security, ForgeRock, CyberArk, etc.)

• Deep knowledge of IAM concepts such as authentication, authorization, identity governance and access lifecycle management (Joiner-Mover-Leaver process).


• Knowledge of Privileged Access Management (PAM) for managing elevated access permissions


• Strong grasp of access control models such as Role Based Access Control (RBAC), Attribute Based Access Control (ABAC) and Least Privileges.


• Familiarity with Multifactor Authentication (MFA) methods and Single Single-On (SSO).


• Theoretical knowledge of SAML, OAuth, OpenID Connect & LDAP.

• IAM & PAM Governance products (e.g., Oracle Identity Governance, SailPoint, CyberArk, Ping).


• Microsoft Active Directory & Microsoft Azure - Entra ID


• Scripting knowledge (PowerShell, Python) for IAM Automation Initiatives


• ITSM knowledge (Incident, Change Management) and tools (ServiceNow, BMC Helix, etc).


• Microsoft Power Platform to develop low-code solutions using Power BI, Power Apps and Power Automate.


• Proficiency in Microsoft 365 Apps for business (Outlook, Excel, etc)

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