General Manager - Quality & Lean

Körber Pharma Packaging AG; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading international technology group is seeking a General Manager of Quality & Lean in Shah Alam. This key management role involves leading quality functions, driving customer satisfaction, and ensuring compliance with ISO standards. The ideal candidate should have extensive experience in quality leadership within manufacturing, strong knowledge of Lean principles, and excellent communication skills. Applicants should have an engineering or quality management degree and be fluent in English.

Qualifications

• Minimum 5 years of experience in quality leadership roles within manufacturing.
• Strong knowledge of Quality Operations, QMS, IMS, Lean, and regulatory compliance.
• Excellent leadership, communication, and stakeholder management skills.

Responsibilities

• Lead quality functions at the manufacturing site.
• Drive customer orientation, compliance, and excellence in Quality Management & Assurance.
• Collaborate with teams to identify and eliminate waste, improve process efficiency.

Skills

Leadership experience

Quality Management

Lean Manufacturing

Stakeholder management

Communication skills

SAP knowledge

Fluency in English

Knowledge of German

Education

Bachelor’s / Master’s or MBA in Engineering or Quality Management

Tools

MS Office tools

Job description

In compliance to ISO standards 9001:2015, 14001:2015 and 45001:2018

Your Role in our Team

As a key member of the senior management team, the General Manager of Quality & Lean leads all quality related functions at our manufacturing site in Shah Alam. This role is responsible for driving customer orientation, compliance and excellence across Quality Management & Assurance, Integrated Management Systems (IMS), and Lean initiatives. The ideal candidate will be a senior professional with proven leadership experience in a manufacturing environment, ready to support the company’s ambitious growth targets.

Key Responsibilities

Quality Management & Quality Assurance

• Ensure best-in‑class customer satisfaction in terms of product quality, delivery dates and cooperation, both with internal and external customers.
• Review and approve final product quality and certifications with your final inspection team.
• Lead all problem‑solving activities with your international partners.
• Improve all necessary inspections, quality loops and processes within our international production network with the target to prevent problems before they arise.

Quality Management System & Integrated Management Systems

• Lead and continuously improve the site’s Quality Management System (QMS) and Integrated Management System (IMS) in close cooperation with the international sites.
• Ensure compliance with local and international laws and ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001,…) as well as customer‑specific requirements.
• Oversee internal and external audits, certifications, and regulatory inspections.

Operational Excellence & Lean

• Drive Lean Manufacturing principles and continuous improvement initiatives across the site.
• Collaborate with cross‑functional teams to identify and eliminate waste, improve process efficiency, and enhance product quality.
• Monitor and report on key performance indicators (KPIs) related to quality and operational excellence.

Leadership & Team Development

• Lead, coach & develop your team and build a department with target‑orientation and trusting team spirit. Foster a culture of customer orientation, ownership, accountability, innovation, & continuous learning.
• Lead or support cross‑departmental and global quality projects, maintaining close communication with your international counterparts.

Qualifications

• Bachelor’s / Master’s or MBA degree in Engineering, Quality Management, or related field with excellent results.
• Minimum 5 years of experience in quality leadership roles within manufacturing, preferably in an international setting.
• Strong knowledge of Quality Operations, QMS, IMS, Lean, Six Sigma and regulatory compliance.
• Good knowledge of SAP as well as MS Office tools.
• Excellent leadership, communication, and stakeholder management skills in a multinational environment. Trust is key.
• Fluent in English; German language would be an advantage.

Recruitment Team

For questions please contact us via [e-mail]. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Please apply exclusively via the “Apply now” button. We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.

We are Körber – an international technology group with around 13,000 employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer success and shape technological change. In our Business Areas Pharma, Supply Chain, and Technologies, we deliver products, solutions and services that inspire and create added value for customers. We build ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.