Tech-Savvy Sales Team Lead & Advisor (Inbound/Outbound)

Teleperformance; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service provider in Penang is seeking an Assisted Sales Advisor to provide inbound and outbound sales support for client's products. The ideal candidate will have a bachelor's degree, exceptional communication skills, and at least 1-3 years of BPO Inbound Sales experience. This role focuses on achieving high customer satisfaction and driving sales while managing a sales team. Competitive compensation with additional performance-based incentives is offered.

Qualifications

• Proven experience in BPO Inbound Sales of at least 1-3 years.
• Leadership experience managing a sales team.
• Strong knowledge of the BPO industry in sales.

Responsibilities

• Provide inbound and outbound sales support for client's product orders.
• Achieve high Customer Satisfaction Survey scores.
• Log valid orders and drive incremental revenue.

Skills

Exceptional verbal and written communication

Fluent in English and Bahasa

Sales achievement and lead generation

Analytical skills

Problem-solving abilities

Coaching and facilitation

Education

Bachelor’s degree or equivalent diploma

Tools

CRM tools

Excel

Job description

A leading customer service provider in Penang is seeking an Assisted Sales Advisor to provide inbound and outbound sales support for client's products. The ideal candidate will have a bachelor's degree, exceptional communication skills, and at least 1-3 years of BPO Inbound Sales experience. This role focuses on achieving high customer satisfaction and driving sales while managing a sales team. Competitive compensation with additional performance-based incentives is offered.