Assistant Manager à Malaisie

• Robust Manager Bonus Structure
• 401(k) Retirement Savings with Company Match
• Tuition Reimbursement Program

Essential Business, Retail, Fuel Sales, Customer Satisfaction, Inventory Control, Personnel Management

The Store Manager is responsible for overseeing all functions of the convenience store and retail fuel site. Managers must have the aptitude to immediately solve problems. Most stores are open 24/7 and managers must be available days, evenings, weekends, and holidays as needed.

• Consistently demonstrate adherence to all company policies and procedures
• Supervise the daily performance of all store associates
• Process customer transactions
• Deliver excellent customer service and resolve customer concerns
• Recruit, hire, and train store personnel
• Schedule associates according to store needs and labor budget
• Create and submit daily store reports
• Monitor P&L reports to reach expected margins
• Collect and submit fuel price survey data
• Reconcile and prepare bank deposits
• Control cash handling, merchandise, and fuel inventories
• Order product to keep shelves fully stocked
• Build and maintain excellent vendor relations
• Mediate employee grievances and disputes
• Evaluate and counsel employees, submitting appropriate documentation
• Maintain site cleanliness and appearance standards, performing routine housekeeping tasks inside and outside
• Submit and manage maintenance service requests
• Implement and maintain health & safety protocols
• Responsibility and oversight for all operations of the quick service restaurant (most locations)
• Ensure employee compliance with all laws, regulations, and company policies

• High school diploma or equivalent; secondary degree preferred
• 2+ years retail management or related experience
• 18+ years of age
• Valid driver’s license & reliable transportation
• Authorized to work in the United States and able to provide acceptable documents, per USCIS guidelines
• Verifiable work history and satisfactory references
• Friendly demeanor
• Willingness to work flexible hours
• Safely lift 55+ lbs. and carry short distances
• Stand and walk for 8+ consecutive hours
• Ability to climb a step ladder, reach with arms above head, grasp with hands, bend, and kneel
• Use hands bilaterally & unilaterally
• Able to work in extreme temperatures, such as when stocking freezers or maintaining outdoor areas
• Accurately select options from a touch screen monitor
• Accurately count US currency and make change
• Aptitude for teamwork and customer service
• Basic computer proficiency including email & Microsoft Office Suite
• Superior leadership and teamwork skills
• Multi-task in a fast-paced retail environment