Supervisor, Linen & Laundry Services (Penang)

UEM Edgenta Berhad; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading asset management firm in Malaysia seeks an experienced professional to oversee Linen and Laundry Services operations. Candidates should possess a Post Graduate Certificate or Diploma in Linen and Laundry Service, with 4 to 6 years of relevant experience. Responsibilities include ensuring quality standards, managing staff, and maintaining safety protocols in line with health regulations. This role is pivotal in providing support to healthcare institutions, contributing to overall service delivery excellence.

Qualifications

• At least 4 - 6 years of working experience in the related field is required.
• Independent and adept at working in groups.
• Ability to interact with all levels of personnel.

Responsibilities

• Support Linen and Laundry Services operation according to required guidelines.
• Demonstrate people management by ensuring staff qualifications.
• Utilize and check accuracy of data timely.
• Ensure safety practices in accordance with health policies.

Skills

People management

Data accuracy

Health and safety compliance

Education

Post Graduate Certificate / Diploma in Linen and Laundry Service

Job description

Job Description

Job Responsibilities

• Support Linen and Laundry Services operation (Soiled linen collection, Clean linen issue, furnishing collection, Reject & Condemn linen, adequate tools, housekeeping linen store and sufficient linen stock) to follow schedules and requirement as per Technical Requirement Key Performance Indicator (TRKPI), Master Agreed Procedure (MAP), Project Operation Guidelines (POG), Standard Operating Procedure (SOP) and Hospital Specific Implementation Plan (HSIP).
• Demonstrate people management by ensuring staffs are qualified in performing their duties (Identify key area of improvement – Standard Operating Procedures (SOP), Technical Requirement Key Performance Indicator (TRKPI), Master Agreed Procedure (MAP), Project Operating Guidelines (POG) as per requirement in CA .)
• Utilize and check accuracy of data (SOP and MoH forms ) and timely data entry for LLS in ASIS (Asset and Services Information System).
• Ensure safety practices and procedures at workplace in accordance with Health and Safety policies and procedures and OSHA (Occupational Safety and Health Administration).
• Ensure enough linen stocks available at central clean linen store & user linen store with proper linen inventory count, new linen purchase and frequent visit & inspection at laundry Plant as per agreed in Hospital Specific Implementation Plan (HSIP).
• Maintain good rapport with internal and external customer (attend to all inquiries and complaint from the hospital authorities and communicate and resolve any LLS issues).
• Monitor & inspect the quality standard of new line delivery , linen mending , and linen finishing item (curtain ,screen cushion over ,ext) by vendor in accordance with per Technical Requirement Key Performance Indicator (TRKPI), Master Agreed Procedure (MAP), Project Operation Guidelines (POG), Standard Operating Procedure (SOP) and Hospital Specific Implementation Plan (HSIP).
• Support Facility Head of Hygiene to perform on job training for LLS & user training for hospital staffs.

Job Requirements

• Post Graduate Certificate / Diploma in Linen and Laundry Service
• At least 4 - 6 Year(s) of working experience in the related field is required for this position
• Independent and adept at working in groups, with the ability to interact with all levels of personnel.

About Us

UEM Edgenta is the region’s leading Asset Management & Infrastructure Solutions company. We are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve Lives.

We promise the Edgenta Way of delivering quality services to our clients by going beyond standards and offering technology-based solutions as a promise of efficiency, anchored upon a mindset to ensure safety across our operations for the benefit of all our stakeholders.

Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset Management segment, and Infrastructure Services, along with Asset Consultancy within Infrastructure Solutions.

We offer our clients a full suite of services throughout their asset life cycle, which includes consultancy, procurement and construction planning, operations and maintenance, as well as optimisation, rehabilitation and upgrades.

UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan and the United Arab Emirates.

About The Team

Want to be part of a team that is serving over 300 hospitals across Malaysia, Singapore and Taiwan. Edgenta Healthcare Support is an internationally certified market leader in non-clinical healthcare support services? In Malaysia, we serve more than 60 public and private hospitals, as well as various healthcare institutions.