General Manager- Asheville

Petro Services; Kuala Lumpur; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading fuel retailer in Kuala Lumpur is seeking a Store Manager to oversee convenience store functions and manage a team. The role involves ensuring excellent customer service, supervising daily operations, and maintaining product inventory. Candidates should have over 2 years of retail management experience and a high school diploma. The ideal candidate is a strong leader with excellent problem-solving skills and is willing to work flexible hours.

Benefits

Robust Manager Bonus Structure

401(k) Retirement Savings with Company Match

Tuition Reimbursement Program

Qualifications

• 2+ years of retail management or related experience.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours.

Responsibilities

• Oversee all functions of the convenience store.
• Supervise daily performance of store associates.
• Recruit, hire, and train store personnel.

Skills

Customer service

Leadership

Teamwork

Problem-solving

Education

High school diploma or equivalent

Secondary degree preferred

Tools

Microsoft Office Suite

Job description

• Robust Manager Bonus Structure
• 401(k) Retirement Savings with Company Match
• Tuition Reimbursement Program

About Us

Essential Business, Retail, Fuel Sales, Customer Satisfaction, Inventory Control, Personnel Management

Overview

The Store Manager is responsible for overseeing all functions of the convenience store and retail fuel site. Managers must have the aptitude to immediately solve problems. Most stores are open 24/7 and managers must be available days, evenings, weekends, and holidays as needed.

Essential Job Functions

• Consistently demonstrate adherence to all company policies and procedures
• Supervise the daily performance of all store associates
• Process customer transactions
• Deliver excellent customer service and resolve customer concerns
• Recruit, hire, and train store personnel
• Schedule associates according to store needs and labor budget
• Create and submit daily store reports
• Monitor P&L reports to reach expected margins
• Collect and submit fuel price survey data
• Reconcile and prepare bank deposits
• Control cash handling, merchandise, and fuel inventories
• Order product to keep shelves fully stocked
• Build and maintain excellent vendor relations
• Mediate employee grievances and disputes
• Evaluate and counsel employees, submitting appropriate documentation
• Maintain site cleanliness and appearance standards, performing routine housekeeping tasks inside and outside
• Submit and manage maintenance service requests
• Implement and maintain health & safety protocols
• Responsibility and oversight for all operations of the quick service restaurant (most locations)
• Ensure employee compliance with all laws, regulations, and company policies

Basic Qualifications & Physical Requirements

• High school diploma or equivalent; secondary degree preferred
• 2+ years retail management or related experience
• 18+ years of age
• Valid driver’s license & reliable transportation
• Authorized to work in the United States and able to provide acceptable documents, per USCIS guidelines
• Verifiable work history and satisfactory references
• Friendly demeanor
• Willingness to work flexible hours
• Safely lift 55+ lbs. and carry short distances
• Stand and walk for 8+ consecutive hours
• Ability to climb a step ladder, reach with arms above head, grasp with hands, bend, and kneel
• Use hands bilaterally & unilaterally
• Able to work in extreme temperatures, such as when stocking freezers or maintaining outdoor areas
• Accurately select options from a touch screen monitor
• Accurately count US currency and make change
• Aptitude for teamwork and customer service
• Basic computer proficiency including email & Microsoft Office Suite
• Superior leadership and teamwork skills
• Multi-task in a fast-paced retail environment