3,548

Assistant Manager jobs in Malaysia

Senior Team Lead, Direct Support & Service Excellence

Cognizant

Kuala Lumpur
On-site
MYR 60,000 - 80,000
20 days ago
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Global Human Resource and Administration Manager

Azeus Systems Limited

Kuala Lumpur
On-site
MYR 150,000 - 200,000
21 days ago

Hospitality Partnerships & Performance Lead

i-Berhad

Shah Alam
On-site
MYR 100,000 - 150,000
21 days ago

Patient Access Program Lead – Care & Liaison

The National Cancer Society Of Malaysia

Penang
On-site
MYR 100,000 - 150,000
22 days ago

SECTION MANAGER (MALAYSIA)

DXN Holdings Bhd

Alor Setar
On-site
MYR 50,000 - 75,000
22 days ago
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Team Lead, Transaction Monitoring (TM) Operations

OKX

Kuala Lumpur
On-site
MYR 100,000 - 150,000
22 days ago

Jewellery Sales Supervisor | Customer Service Leader

Luk Fook Prestige (Malaysia) Sdn Bhd

Kuala Lumpur
On-site
MYR 20,000 - 100,000
22 days ago

Incident Restoration Lead — Cyber Recovery & Ops

S-RM

Kuala Lumpur
Hybrid
MYR 60,000 - 90,000
22 days ago
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Category Manager Storage & Data Services

Hewlett Packard Enterprise

Cyberjaya
On-site
MYR 120,000 - 150,000
22 days ago

Operations Team Lead | Performance & Safety Coach

TONA INTERIOR

Alor Setar
On-site
MYR 100,000 - 150,000
22 days ago

Supervisor

TONA INTERIOR

Alor Setar
On-site
MYR 100,000 - 150,000
22 days ago

Lead Production Engineering Manager - Lean & NPI Leader

Supermicro

Kulai
On-site
MYR 80,000 - 120,000
22 days ago

IT Leader — Enterprise Systems & SSC Transformation

PHONGSAVANH GROUP (MALAYSIA) SDN. BHD.

Petaling Jaya
On-site
MYR 100,000 - 150,000
22 days ago

Senior SEA HR Compliance & Employee Relations Lead

The Boston Consulting Group Sdn Bhd

Kuala Lumpur
Hybrid
MYR 80,000 - 110,000
22 days ago

Piping Design & Fabrication Team Lead (Offshore)

-

Kulai
On-site
MYR 100,000 - 130,000
22 days ago

Hospitality Security & Safety Leader

Hyatt Hotels Corporation

Kuala Lumpur
On-site
MYR 50,000 - 70,000
22 days ago

Store Manager: Lead Teams, Elevate Customer Experience

COTTON ON SINGAPORE PTE LTD

Johor Bahru
On-site
MYR 35,000 - 55,000
22 days ago

Fertility Centers CEO: Drive Growth & Patient Care

Private Advertiser

Kuala Lumpur
On-site
MYR 300,000 - 500,000
22 days ago

Chief Executive Officer - Fertility Centers

Private Advertiser

Kuala Lumpur
On-site
MYR 300,000 - 500,000
22 days ago

Warehouse Manager (FMCG)

Michael Page

Shah Alam
On-site
MYR 70,000 - 90,000
22 days ago

Plant Maintenance Supervisor | Lead Operations & Safety

-

George Town
On-site
MYR 150,000 - 200,000
22 days ago

Front Desk & Guest Experience Coordinator

ASEM - Advanced Semiconductor Academy of Malaysia

Cyberjaya
On-site
MYR 20,000 - 100,000
24 days ago

GENERAL MANAGER

GLS Precision Engineering Sdn Bhd

Malacca City
On-site
MYR 300,000 - 400,000
24 days ago

Regional Treasury & Payments Supervisor (Hybrid)

Marsh & McLennan Companies

Kuala Lumpur
Hybrid
MYR 120,000 - 150,000
24 days ago

Facilities & Maintenance Coordinator

TechnipFMC plc

Iskandar Puteri
On-site
MYR 50,000 - 70,000
24 days ago

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Senior Team Lead, Direct Support & Service Excellence
Cognizant
Kuala Lumpur
On-site
MYR 60,000 - 80,000
Full time
20 days ago

Job summary

A leading technology consultancy in Kuala Lumpur is seeking a Senior Advisor to supervise a call centre team. This role requires strong leadership skills and a commitment to exceptional customer service. Candidates should have 3-5 years of call centre experience and 2 years in a management position. The ideal candidate will lead performance goals, handle complex escalations, and collaborate with teams to resolve issues.

Qualifications

  • 3 - 5 years of call centre experience, including 2 years in a management role.
  • Strong commitment to quality customer service.
  • Professional telephone manner.

Responsibilities

  • Supervise and lead the team, setting performance goals and monitoring KPIs.
  • Handle complex cases escalated by representatives.
  • Collaborate with HK Team to resolve issues.

Skills

Interpersonal skills
Problem-solving
Team player
Attention to detail
Proactive attitude
Job description
A leading technology consultancy in Kuala Lumpur is seeking a Senior Advisor to supervise a call centre team. This role requires strong leadership skills and a commitment to exceptional customer service. Candidates should have 3-5 years of call centre experience and 2 years in a management position. The ideal candidate will lead performance goals, handle complex escalations, and collaborate with teams to resolve issues.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.