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CIS Sales & Guest Experience Coordinator
Job summary
A leading destination management company in Dubai is seeking a proactive Sales Coordinator to support the CIS Sales Team. The successful candidate will assist in managing inquiries, maintain CRM records, and conduct market research while ensuring exceptional customer service. Candidates should have at least 3 years of experience in a similar role and possess strong communication skills in English and Russian.
Qualifications
- Minimum of 3 years of experience in a similar support role, preferably in a DMC or the travel industry.
- Understanding of the Russia and CIS tourism market is preferred.
- Good interpersonal and communication skills.
Responsibilities
- Assist in managing inquiries, proposals, and follow-ups with clients.
- Maintain CRM records on sales activities, bookings, and client interactions.
- Prepare quotations and documentation for tourism packages.
- Conduct market research to identify trends and new opportunities in the CIS region.
- Coordinate VIP and large group arrivals.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.