Office Assistant

Excellence medicals Group LLC; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established healthcare facility in Abu Dhabi is seeking a dedicated Office Assistant to enhance patient experiences through exceptional administrative support. This role is crucial as the first point of contact for patients, families, and healthcare providers. The ideal candidate will thrive in a collaborative environment, showcasing strong attention to detail and a commitment to patient satisfaction. With opportunities for professional growth and a supportive team atmosphere, this position promises a rewarding career in the healthcare sector. If you are passionate about delivering high-quality service and making a difference, this role is perfect for you.

Benefits

Competitive salary

Opportunities for growth

Collaborative work environment

Flexible scheduling

Qualifications

• At least 2 years of experience in administrative roles, preferably in healthcare.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Manage front desk operations and greet patients and visitors.
• Schedule appointments and maintain patient records accurately.
• Ensure patient satisfaction through excellent customer service.

Skills

Detail-oriented

Customer Service

Communication Skills

Data Entry

Problem-solving

Education

High school diploma

Associate's degree

Bachelor's degree

Job description

Excellence Medical Center is a trusted healthcare facility licensed by the Department of Health (DOH), dedicated to providing top-tier medical services in Abu Dhabi. We specialize in ENT, Hearing & Balance, Hematology, Internal Medicine, Pediatrics, Gynecology, Speech Therapy, and General Medicine, with more advanced services coming soon.

Our experienced physicians prioritize patient well-being, combining expertise with advanced medical technology to deliver personalized care. As the exclusive distributor of Oticon hearing aids, we offer state-of-the-art solutions for hearing loss, serving patients of all ages with compassion and precision. Your health is our commitment!

The Role

Job Summary :

We are seeking a highly organized and detail-oriented Office Assistant to provide administrative support to our hospital team. As the first point of contact for patients, families, and healthcare providers, you will play a vital role in ensuring a positive and efficient experience.

Key Responsibilities :

1. Front Desk Operations: Greet patients, families, and visitors, and manage the flow of traffic in the hospital.
2. Scheduling and Registration: Schedule appointments, register patients, and verify demographic and insurance information.
3. Data Entry and Record-Keeping: Accurately enter patient information, update records, and maintain confidentiality.
4. Communication and Coordination: Answer phone calls, respond to messages, and coordinate with healthcare teams to ensure seamless patient care.
5. Administrative Tasks: Perform various administrative duties, such as filing, scanning, and mail distribution.
6. Patient Satisfaction: Ensure patient satisfaction by responding to concerns, resolving issues, and providing excellent customer service.

What We Offer :

1. Competitive salary: Attractive salary package with benefits.
2. Opportunities for growth: Professional development and career advancement opportunities.
3. Collaborative work environment: Dynamic and supportive team environment.
4. Flexible scheduling: Various shift options available.

If you are a detail-oriented and patient-focused administrative professional looking for a rewarding role, apply now!

Ideal Profile

1. High school diploma or equivalent required; associate's or bachelor's degree preferred.
2. You have at least 2 years experience, ideally within a Data Operation / Data Science role.
3. This includes strong experience in leadership roles managing data and analytics teams and evangelizing the value of data analytics to multiple stakeholders across a business.
4. You pay strong attention to detail and deliver work that is of a high standard.
5. You are a self-starter and demonstrate a high level of resilience.
6. You are a strong team player who can manage multiple stakeholders.

What's on Offer?

1. A role that offers a breadth of learning opportunities.
2. Opportunities for career growth & development.