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1,302

Customer Service Associate jobs in United Arab Emirates

Customer Service Associate | Retail | Marks & Spencer

Customer Service Associate | Retail | Marks & Spencer
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 36,000 - 54,000
Urgently required
7 days ago
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Officer- Customer Service (Emiratized Role)

Officer- Customer Service (Emiratized Role)
First Abu Dhabi Bank (FAB)
Abu Dhabi
AED 10,000 - 14,000
Urgently required
Today

Officer – Customer Service

Officer – Customer Service
Jobs for Humanity
Abu Dhabi
AED 60,000 - 120,000
Urgently required
Today

Customer Care Specialist

Customer Care Specialist
ADIB
United Arab Emirates
AED 120,000 - 200,000
Urgently required
Yesterday

Customer Services Representative

Customer Services Representative
EFS Facilities Services
Abu Dhabi
AED 60,000 - 120,000
Urgently required
Yesterday
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Air Logistics Customer Care Specialist

Air Logistics Customer Care Specialist
Kuehne+Nagel
Dubai
AED 120,000 - 200,000
Urgently required
Yesterday

Officer- Customer Service

Officer- Customer Service
First Abu Dhabi Bank (FAB)
Abu Dhabi
AED 60,000 - 90,000
Urgently required
2 days ago

Director - Residential Customer Care - Dubai Holding Real Estate

Director - Residential Customer Care - Dubai Holding Real Estate
Dubai Holding
Dubai
AED 250,000 - 350,000
Urgently required
3 days ago
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Customer Success Account Manager

Customer Success Account Manager
Microsoft
Dubai
AED 300,000 - 400,000
Urgently required
Today

F&B Host (Waiter / Waitress) - All Day Dining

F&B Host (Waiter / Waitress) - All Day Dining
Hyatt Corporation
Abu Dhabi
AED 60,000 - 120,000
Urgently required
Today

Real Estate Sales Consultant

Real Estate Sales Consultant
S&K HR Consulting
Dubai
AED 120,000 - 200,000
Urgently required
Today

NetSuite Channel Manager -East Africa Market

NetSuite Channel Manager -East Africa Market
Oracle
Dubai
AED 220,000 - 294,000
Urgently required
Today

Sales Executive (UAE)

Sales Executive (UAE)
Cartrack
Dubai
AED 120,000 - 200,000
Urgently required
Today

Property Sales Manager

Property Sales Manager
Mulk Holdings FZC
Sharjah
AED 60,000 - 120,000
Urgently required
Today

Sales Manager (European Market) - Sales & Marketing - Jumeirah Marsa Al Arab

Sales Manager (European Market) - Sales & Marketing - Jumeirah Marsa Al Arab
Jumeirah Group
United Arab Emirates
AED 60,000 - 120,000
Urgently required
Today

Corporate Relations Manager

Corporate Relations Manager
National Bank of Fujairah (NBF)
Abu Dhabi
AED 120,000 - 160,000
Urgently required
Today

Leisure Sales Manager Dubai-Based

Leisure Sales Manager Dubai-Based
AccorHotel
Ras Al Khaimah
AED 120,000 - 200,000
Urgently required
Today

Sales Executive - Consumer Banking Product Sales

Sales Executive - Consumer Banking Product Sales
First Abu Dhabi Bank (FAB)
Abu Dhabi
AED 200,000 - 300,000
Urgently required
Today

Sales Manager - MICE / Groups & Events (Proactive)

Sales Manager - MICE / Groups & Events (Proactive)
Marriott Hotels Resorts
Dubai
AED 120,000 - 200,000
Urgently required
Today

Commercial Manager

Commercial Manager
Al Masaood
Abu Dhabi
AED 120,000 - 200,000
Urgently required
Today

Mid Market SAAS Applications Account Executive-UAE

Mid Market SAAS Applications Account Executive-UAE
Oracle
Dubai
AED 150,000 - 200,000
Urgently required
Today

Sales Account Manager - Middle East

Sales Account Manager - Middle East
Proximus Group
Dubai
AED 300,000 - 400,000
Urgently required
Yesterday

Sales Account Manager - Property (Northern Emirates)

Sales Account Manager - Property (Northern Emirates)
Bayut
Ajman
AED 80,000 - 120,000
Urgently required
Yesterday

Junior Sales Executive-Field Sales

Junior Sales Executive-Field Sales
S&K HR Consulting
Dubai
AED 60,000 - 85,000
Urgently required
Yesterday

Sales Relationship Manager

Sales Relationship Manager
Confidential
Abu Dhabi
AED 120,000 - 200,000
Urgently required
Yesterday

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Top companies:

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Top cities:

Jobs in DubaiJobs in Abu DhabiJobs in SharjahJobs in AjmanJobs in Al AinJobs in Fujairah

Similar jobs:

Customer Service Representative jobsCustomer Service Agent jobsSales Associate jobsCustomer Care Representative jobsCustomer Service Advisor jobsAirport Customer Service Agent jobsCustomer Service Manager jobsCustomer Relationship Manager jobsRetail Sales Associate jobsWarehouse Associate jobs

Customer Service Associate | Retail | Marks & Spencer

Be among the first applicants.
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 36,000 - 54,000
Be among the first applicants.
7 days ago
Job description

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Customer Service Associate | Retail | Marks & Spencer

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.

What you will do

  • Engage with customers to provide a high level of service and assist with their needs.
  • Address basic customer complaints and escalate issues as needed.

Visual Merchandising & Store Maintenance

  • Ensure that the store is well-organized and adheres to company visual merchandising standards.
  • Regularly clean and maintain the sales floor to create an inviting shopping environment.
  • Actively participate in receiving new shipments and restocking the store.
  • Help manage inventory and ensure the store is fully stocked.

Sales Support (Upselling & Cross-selling)

  • Recommend products to customers based on their needs, focusing on upselling and cross-selling.
  • Stay updated on product information to make informed recommendations.

Cash Register Operation

  • Operate the cash register, process transactions, and follow company policies for handling payments.
  • Ensure accurate cash handling and maintain a clean and organized checkout area

Required Skills to be successful

  • Customer Service Experience: Previous experience in customer-facing roles, with a focus on providing excellent service.
  • Communication Skills: Strong verbal communication and interpersonal skills to interact with customers effectively.
  • Attention to Detail: Ability to maintain high store standards, both in terms of product organization and cleanliness.
  • Sales Skills: Ability to recommend products and actively engage in upselling and cross-selling.
  • Cash Handling: Experience in operating cash registers and following cash handling procedures.
  • Team Player: Ability to work well within a team to achieve store goals.

What equips you for the role

Minimum Qualification and Knowledge

Education: High School or Diploma equivalent

  • Minimum of three years in experience in a similar role preferably from a Retail industry.
  • Proven experience in customer service and problem-solving.
  • Maintain high standards in visual merchandising and operations.
  • Experience in managing cash floats and financial procedures.
  • Familiarity with services like Bra Fit or Suit Fit.
  • Excellent verbal and written communication skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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