Job Purpose: At dnata Travel Group Contact Centres we are proud to support our customers as a leading awardwinning travel services provider. Our global presence and service proposition deliver contact centre expertise in all aspects of the travel industry from online travel agencies local brickandmortar agencies global travel consolidators corporate travel sports travel destination management and attractions through to airline representation services. Today our Contact Centres consist of 1950 passionate people delivering services to end customers in more than 60 markets around the world from 5 key global locations.
As our Manager of Business Development dnata Travel you will manage and lead the support and further development of the dnata network worldwide to enhance growth profitability and market share as well as consolidate the assigned dnata Travel brand across the assigned regions. You will also develop and implement strategic partnerships defining the sales and business development strategy and plan and developing the regional marketing strategy for Government Travel Global Corporates SME businesses and dnata Offshore and Marine business liaising with internal specialist departments as appropriate (e.g Corporate Communications Marketing & Brand).
You must have a proven business development track record and ideally have strong experience in developing and delivering sales strategies for BPO or large contact centres specifically within the airline and travel B2B or B2C sectors. You must be able and willing to take a hand on approach to our business development from the ground up. You will be based in our Dubai office with the requirement to travel as required to our global offices or clients.
In this role you will:
Qualifications & Experience: To be considered for the role you must meet the below requirements:
At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers. So if youre looking for a challenging and rewarding opportunity apply today and join our team!
Recruitment Process and Timeline
dnata Travel is part of Emirates Group an international organisation with employees from over 170 nationalities we encourage applications from across the globe. Your application journey begins by applying via the Emirates Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role you will then be invited to complete a HireVue video interview to share more about your experience and career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.