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Jobs in Ajman, United States

Senior Onsite Tech Support - WBMS & Billing

CSG

Dubai
Remote
AED 220,000 - 294,000
Yesterday
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Onsite DW Technical Support Analyst, Sr

CSG

Dubai
Remote
AED 220,000 - 294,000
Yesterday
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Senior Research Fellow — Policy & Human Rights

European Institute Of Policy Research And Human Rights SIA

Dubai
Remote
AED 60,000 - 120,000
Yesterday
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Sr. Researcher

European Institute Of Policy Research And Human Rights SIA

Dubai
Remote
AED 60,000 - 120,000
Yesterday
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Remote Emirati Health Call Center Agent

Robinson & Co (Singapore) Pte Ltd

United Arab Emirates
Remote
AED 60,000 - 80,000
Yesterday
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Emirati Call Center Executive Full-Time & Part-Time, 100% Remote Option After Training

Robinson & Co (Singapore) Pte Ltd

United Arab Emirates
Remote
AED 60,000 - 80,000
Yesterday
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Land Surveyor - Landscape & Infrastructure (Remote/Hybrid)

SNC-Lavalin Fayez Engineering

United Arab Emirates
Remote
AED 120,000 - 200,000
Yesterday
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Land Surveyor - Residential and Hospitality experience in Abu Dhabi

SNC-Lavalin Fayez Engineering

United Arab Emirates
Remote
AED 120,000 - 200,000
Yesterday
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Senior Node.js Engineer - Remote P2P & Decentralized Web

Holepunch

Abu Dhabi
Remote
AED 257,000 - 331,000
Yesterday
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Senior Node.js Software Engineer (100% Remote, Worldwide) Abudhabi

Holepunch

Abu Dhabi
Remote
AED 257,000 - 331,000
Yesterday
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AI/ML Tech Director & Engineering Leader – MENAT (Remote)

Iron Mountain

Dubai
Remote
AED 550,000 - 772,000
Yesterday
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Director of Technology Leader of Engineering MENAT

Iron Mountain

Dubai
Remote
AED 550,000 - 772,000
Yesterday
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Remote Junior Odoo Developer – ERP Module Builder

Alhodood Technologies

Dubai
Remote
AED 183,000 - 294,000
Yesterday
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Junior Odoo Developer

Alhodood Technologies

Dubai
Remote
AED 183,000 - 294,000
Yesterday
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Remote Server Administrator | Virtualization & Automation

BlackStone eIT

United Arab Emirates
Remote
AED 220,000 - 294,000
Yesterday
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Server Admin

BlackStone eIT

United Arab Emirates
Remote
AED 220,000 - 294,000
Yesterday
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Remote Media & UI Designer - Social & UX Specialist

CORPORATE FIX MANAGEMENT CONSULTANCIES - L.L.C

Abu Dhabi
Remote
AED 128,000 - 202,000
Yesterday
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IBM Maximo MAS Trainer — Online Asset Management

Holistique Training

Dubai
Remote
AED 257,000 - 331,000
Yesterday
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Trainers / Instructors for IBM Maximo Application Suite Training

Holistique Training

Dubai
Remote
AED 257,000 - 331,000
Yesterday
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Media Designer - UI Designer

CORPORATE FIX MANAGEMENT CONSULTANCIES - L.L.C

Abu Dhabi
Remote
AED 128,000 - 202,000
Yesterday
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Remote Telesales Executive: Lead Gen & Growth

GO-Globe

Dubai
Remote
AED 200,000 - 300,000
Yesterday
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Remote Epic ClinDoc Analyst - Inpatient Workflow Lead

Quoris, LLC

Dubai
Remote
AED 293,000 - 368,000
Yesterday
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Remote Senior Node.js Backend Engineer

Tether Operations Limited

Dubai
Remote
AED 293,000 - 441,000
Yesterday
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TeleSale Marketing Executive

GO-Globe

Dubai
Remote
AED 200,000 - 300,000
Yesterday
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Senior Backend Developer Node.js (100% Remote)

Tether Operations Limited

Dubai
Remote
AED 293,000 - 441,000
Yesterday
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Senior Onsite Tech Support - WBMS & Billing
CSG
Remote
AED 220,000 - 294,000
Full time
Yesterday
Be an early applicant

Job summary

A leading technology firm in the UAE is looking for a Level 2 Support Specialist to provide onsite technical support for WBMS products. The ideal candidate should have 5-7 years of software industry experience and a degree in IT or Computer Science. Responsibilities include managing customer tickets, troubleshooting technical issues, and ensuring compliance with SLAs. Candidates with ITIL accreditation and proficiency in APEX/JAVA/Oracle/PL-SQL will stand out. This role requires strong communication skills and a customer-service orientation.

Qualifications

  • 5-7 years of work experience in software industry or related fields.
  • Specialised in CSG WBMS products with in-depth knowledge and experience.
  • ITIL accreditation will be an advantage.

Responsibilities

  • Provide onsite Level 2 Support for resolving technical issues.
  • Ensure compliance with SLAs and OLAs.
  • Maintain high customer satisfaction through professionalism.

Skills

Proficiency in ICT/FAM/DRM
APEX/JAVA/Oracle/PL-SQL
Customer facing skills
Complex software system architecture
Knowledge of Telecommunication environment

Education

Degree/Diploma in Information Technology or Computer Science Engineering
Job description
A leading technology firm in the UAE is looking for a Level 2 Support Specialist to provide onsite technical support for WBMS products. The ideal candidate should have 5-7 years of software industry experience and a degree in IT or Computer Science. Responsibilities include managing customer tickets, troubleshooting technical issues, and ensuring compliance with SLAs. Candidates with ITIL accreditation and proficiency in APEX/JAVA/Oracle/PL-SQL will stand out. This role requires strong communication skills and a customer-service orientation.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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