Customer Care Representative jobs in United Arab Emirates
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Customer Service Representative
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Customer Support Representative
eatOS POS Inc.
Sales Support Specialist | Customer Care & Growth
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Head of Voice & Virtual Customer Care
Standard Chartered
Customer Care Center Specialist
Robinson & Co (Singapore) Pte Ltd
Customer Service Representative
EST Group
Remote Customer Support Specialist: Grow in CX & Ops
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EMEAI Inside Sales & Organizational Capabilities Lead
Chevron
Inside Sales Representative Organizational Capabilities
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Customer Support Representative
POSLABS Inc.
Sr. Customer Services Representative
Al-Futtaim
Customer Service Representative
Wio Bank
Email Channel Champion: Quick, Clear Customer Care
Standard Chartered
Case Manager - Client Services & Reporting
Dubai Government
Customer Care Representative
Job summary
A leading automotive company in Dubai is seeking a customer-focused individual to enhance customer comfort and satisfaction. The role involves telemarketing during campaigns and providing courteous service to customers. Candidates should possess a high school certificate and 1-2 years of relevant experience. Excellent customer service skills and communication abilities are essential for success in this position. Join the team and contribute to maintaining a welcoming reception area.
Qualifications
- 1-2 years of relevant experience.
- Exposure to a multicultural environment.
- Well groomed and pleasant personality.
Responsibilities
- Be part of the Telemarketing activities during campaigns.
- Provide efficient and courteous handling of present customers over the phone.
- Welcome service customers and keep them comfortable.
- Direct customers to the relevant advisor.
- Call customers for follow-up feedback on their visits.
- Support reception in managing courtesy vehicles.
- Maintain cleanliness in the reception area.
Skills
Education
To welcome the customers in a courteous and to answer phone efficiently and provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.
- Be part of the Telemarketing activities during campaigns.
- Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
- Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor.
- Direct the customer to the relevant advisor who will attend to him.
- Call customers to get follow feedback on their visits to ATM.
- Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction.
- Support the reception in managing the courtesy vehicles.
- Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
- Education/Certification and Continued Education: High school Certificate
- Years of Experience: 1-2 years relevant experience
- Knowledge and Skills: Customer service skills/certification is an advantage; Exposure to multicultural environment; Well groomed with pleasant personality; Excellent communication skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.