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Job summary
A leading recruitment agency in the UAE is seeking a Customer Service Executive. The ideal candidate will have at least 2 years of customer service experience within the UAE, with strong English communication skills. Key responsibilities include handling inquiries, coordinating with candidates, and maintaining high customer satisfaction. This full-time position is perfect for someone organized and capable of thriving in a fast-paced environment.
Qualifications
- Minimum 2 years of customer service experience in the UAE.
- Experience in recruitment or HR agencies is highly preferred.
- Excellent English communication skills (spoken & written).
- Ability to work in a fast-paced environment.
Responsibilities
- Handle customer and client inquiries professionally via phone, email, and WhatsApp.
- Coordinate with candidates and internal recruitment teams.
- Provide accurate information about recruitment services.
- Maintain records and ensure high customer satisfaction.
- Support daily administrative and customer service operations.
Skills
Job Title: Customer Service Executive Recruitment Agency
Location: Abu Dhabi
Job Type: Full-Time
We are hiring a Customer Service Executive for a well-established recruitment agency in the UAE. The ideal candidate will have prior experience in customer service within the UAE market and strong communication skills to handle clients and candidates professionally.
- Handle customer and client inquiries professionally via phone, email, and WhatsApp
- Coordinate with candidates and internal recruitment teams
- Provide accurate information about recruitment services
- Maintain records, follow up on requests, and ensure high customer satisfaction
- Support daily administrative and customer service operations
- Minimum 2 years of customer service experience in the UAE
- Experience in recruitment or HR agencies is highly preferred
- Excellent English communication skills (spoken & written)
- Strong interpersonal and organizational skillsAbility to work in a fast-paced environment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.