Filipino Coordinator with Medical Background Doctor OnTime Homecare

Ontime Group; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Coordinator with a medical background to enhance patient care at their healthcare services. This role involves coordinating appointments, managing patient records, and facilitating communication between patients and healthcare providers. Ideal candidates will possess strong organizational skills, excellent communication abilities, and a patient-centric approach. Join a dynamic team that values empathy and efficiency, ensuring that every patient receives the best possible care while navigating their healthcare journey. This is an exciting opportunity to make a real difference in the healthcare sector.

Benefits

Visa

Medical Insurance

Qualifications

• Medical background in healthcare-related fields is essential.
• Prior experience as a Coordinator in a medical environment is preferred.

Responsibilities

• Coordinate patient appointments and manage follow-up schedules.
• Serve as a liaison between patients and medical staff for effective communication.

Skills

Organizational Skills

Multitasking Skills

Verbal Communication

Written Communication

Customer Service Skills

Problem-Solving

Education

Medical Background

Tools

MS Office

Medical Record Systems

Job description

Ontime Group is looking for a dedicated Filipino Coordinator with a medical background to join our team at Doctor OnTime. In this role, you will act as a point of contact for patients and healthcare providers, coordinating appointments, and ensuring smooth communication within our healthcare services.

Responsibilities:

1. Coordinate patient appointments and follow-up schedules for medical consultations
2. Assist in managing patient records and ensure all information is accurate and up-to-date
3. Serve as a liaison between patients and medical staff to facilitate effective communication
4. Provide information about services, treatments, and procedures to patients
5. Help navigate insurance plans and billing inquiries
6. Support the administration in medical office tasks, including filing and documentation
7. Ensure that the clinic operates smoothly by managing logistics and appointment scheduling
8. Convey patient feedback and concerns to the medical team effectively

Requirements:

1. Medical background is required (healthcare-related fields)
2. Prior experience as a Coordinator in a healthcare or medical environment is preferred
3. Strong organizational and multitasking skills
4. Excellent verbal and written communication skills
5. Proficient in using office software, including MS Office and medical record systems
6. Ability to work well under pressure and handle sensitive information with discretion
7. Empathetic and patient-centric approach, with strong customer service skills
8. Fluency in English; knowledge of Filipino languages is an advantage
9. Team player with a proactive attitude towards problem-solving

Salary + Visa and Medical Insurance