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Jobs at Etihad in United Arab Emirates

Delivery Lead

Delivery Lead
Etihad Airways
Abu Dhabi
AED 120,000 - 200,000
Urgently required
Yesterday
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First Officer A320 (Type rated)

First Officer A320 (Type rated)
Etihad
Abu Dhabi
AED 514,000
Urgently required
3 days ago

A320 First Officer Assessment Event - Madrid

A320 First Officer Assessment Event - Madrid
Etihad
Abu Dhabi
AED 436,000 - 514,000
Urgently required
3 days ago

Threat Assessment Controller

Threat Assessment Controller
Etihad
Abu Dhabi
AED 180,000 - 240,000
Urgently required
3 days ago

A320 First Officer Assessment Event - Rome

A320 First Officer Assessment Event - Rome
Etihad
Abu Dhabi
AED 514,000
Urgently required
7 days ago
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Senior Analytics Specialist

Senior Analytics Specialist
Etihad
Abu Dhabi
AED 120,000 - 200,000
Urgently required
3 days ago

Site Reliability Engineer

Site Reliability Engineer
Etihad Airways
Abu Dhabi
AED 200,000 - 300,000
Urgently required
3 days ago

Manager Graphic Design

Manager Graphic Design
Etihad Airways
Abu Dhabi
AED 120,000 - 200,000
Urgently required
3 days ago
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وظائف خالية لدى شركة الاتحاد للسكك الحديدية - Etihad Rail Operating Companies في أبو ظبي الإمارات

وظائف خالية لدى شركة الاتحاد للسكك الحديدية - Etihad Rail Operating Companies في أبو ظبي الإمارات
وظائف الشارقة
Abu Dhabi
AED 120,000 - 200,000
Urgently required
3 days ago

Continuous Improvement Manager

Continuous Improvement Manager
Etihad Engineering
Abu Dhabi
AED 180,000 - 250,000
Urgently required
2 days ago

Equipment Operator (Munawala)

Equipment Operator (Munawala)
Etihad Airways
Abu Dhabi
AED 36,000 - 54,000
Urgently required
3 days ago

Project Associate (UAE National)

Project Associate (UAE National)
Etihad Engineering
Abu Dhabi
AED 80,000 - 120,000
Urgently required
3 days ago

Equipment Operator

Equipment Operator
Etihad Airways
Abu Dhabi
AED 24,000 - 36,000
Urgently required
5 days ago

Continuous Improvement Supply Chain Manager

Continuous Improvement Supply Chain Manager
Etihad Engineering
Abu Dhabi
AED 120,000 - 200,000
Urgently required
5 days ago

Business Development Specialist

Business Development Specialist
Etihad
Abu Dhabi
AED 120,000 - 200,000

Business development Specialist

Business development Specialist
Etihad Airways
Abu Dhabi
AED 90,000 - 130,000

SAP BTP Full Stack Developer

SAP BTP Full Stack Developer
Etihad Airways
Abu Dhabi
AED 120,000 - 200,000
Urgently required
Yesterday

Machine Learning Engineer (Contract - For Immediate Hire)

Machine Learning Engineer (Contract - For Immediate Hire)
Etihad Credit Bureau
Dubai
USD 50,000 - 75,000
Urgently required
2 days ago

Product Officer System

Product Officer System
Etihad
Abu Dhabi
AED 120,000 - 200,000

Guest Service Agent - Hotel Front Office

Guest Service Agent - Hotel Front Office
Mercure Hotels
Dubai
AED 60,000 - 120,000
Urgently required
3 days ago

Track Operator

Track Operator
Etihad Rail Operating Companies
Abu Dhabi
AED 60,000 - 80,000
Urgently required
3 days ago

Reservations Agent - Conrad Abu Dhabi Etihad Towers

Reservations Agent - Conrad Abu Dhabi Etihad Towers
Hilton
Abu Dhabi
USD 24,000 - 36,000
Urgently required
3 days ago

Sr. QHSE Manager

Sr. QHSE Manager
Parsons
Abu Dhabi
AED 120,000 - 160,000
Urgently required
5 days ago

Sr. QHSE Manager

Sr. QHSE Manager
Parsons Oman
Abu Dhabi
AED 120,000 - 200,000
Urgently required
5 days ago

Guest Service Agent - Hotel Front Office

Guest Service Agent - Hotel Front Office
Fairmont Hotels & Resorts
Dubai
AED 60,000 - 120,000
Urgently required
5 days ago

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Delivery Lead

Be among the first applicants.
Etihad Airways
Abu Dhabi
AED 120,000 - 200,000
Be among the first applicants.
Yesterday
Job description

This role reports to the Senior Portfolio Delivery Lead. The Delivery Lead will oversee the delivery of strategic digital initiatives across the Web, Mobile, and Loyalty ecosystem, including Adobe CMS-powered websites, self-service platforms, and other digital products. This role is responsible for end-to-end execution from planning to delivery, ensuring alignment with business objectives, and driving measurable outcomes across digital touchpoints.The role also leads the Digital Factory Support function, which provides 24 / 7 support and maintenance for Etihad’s digital assets - including APIs, cloud infrastructure (Azure), Akamai content delivery and cache management, website hosting, and a wide range of digital applications. Support operations are run by a hybrid team model combining onshore and a majority offshore workforce. In addition, the Delivery Lead will manage 4–5 fully agile, self-managed teams responsible for delivering product enhancements and new capabilities in an iterative, high-velocity delivery environment. This includes fostering agile maturity, providing delivery leadership, and ensuring technical and business alignment.

Accountabilities

  • Accountable for the delivery of major digital initiatives including Adobe CMS websites, loyalty platforms, mobile applications, and self-service tools.
  • Lead the Digital Factory Support function, ensuring operational stability and 24 / 7 support coverage across APIs, Azure Cloud, Akamai (CDN and cache), digital content, and hosted web assets.
  • Oversee a portfolio of Agile digital delivery teams (4–5 self-managed teams) operating under the SAFe framework; drive Agile maturity and continuous improvement practices.
  • Deliver omnichannel and personalized experiences across platforms using Adobe Experience Cloud tools (CMS, Analytics, Target, CDP).Partner with business, IT, marketing, and vendor stakeholders to align on priorities, delivery timelines, and expected outcomes.
  • Ensure end-to-end ownership of delivery lifecycle, including scope, estimation, resourcing, benefit tracking, quality, and release readiness.
  • Manage stakeholder communications at all levels, ensuring transparency, early escalation, and resolution of risks and issues.
  • Drive a culture of innovation, accountability, and agility within both delivery and support operations.
  • Oversee vendor performance and work with internal functions (PMO, Procurement, Finance) to ensure proper governance, budget control, and contract compliance.
  • Support and grow a strong delivery and support team capability by mentoring team members and fostering a collaborative, high-performing environment.

Education & Experience

  • 7+ years of experience in managing large, complex, and cross-functional projects, programs and portfolios., delivering large-scale digital programs with direct accountability for both delivery and production support functions.
  • Airline industry experience is essential.
  • Deep experience in CMS (Adobe AEM), digital self-service, loyalty systems, APIs, and mobile applications.
  • Experience managing Adobe Experience Cloud tools including Analytics, Target, and CDP. Strong knowledge of Azure Cloud, Akamai (CDN / cache), and scalable infrastructure for digital platforms.
  • Proven leadership of Agile teams (preferably SAFe-certified) and scaled delivery environments (multiple teams / ARTs).
  • Experience running 24 / 7 digital support operations with globally distributed teams (onshore / offshore).
  • Bachelor’s degree in Computer Science, Software Engineering, or Business. Excellent stakeholder engagement, communication, and vendor management skills.
  • Nice to have knowledge and prior experience with airline transaction systems preferably with Amadeus Altea and experience in leading transformations using Adobe Experience Platforms and products.

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more.All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video / telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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