Customer Service jobs in Italy

• Develop and implement efficient filing procedures, adapting them based on the needs of the department or organization.
• Organize and maintain physical and electronic filing systems to ensure quick retrieval of documents and information.
• Prepare and sort incoming documents for filing, ensuring that they are categorized according to established protocols.
• Conduct regular audits of the filing system to identify and rectify errors or discrepancies in document organization.
• Maintain confidentiality and security of sensitive information while adhering to organizational policies and legal requirements.
• Respond to internal and external inquiries regarding document status and retrieval, providing exceptional customer service.

Desired Candidate Profile

• High school diploma or equivalent; additional certifications in records management or office administration are a plus.
• Minimum of 1-2 years of experience in a filing or administrative role, preferably in a fast-paced office environment.
• Proficient in Microsoft Office Suite and document management software; familiarity with electronic filing systems is advantageous.
• Ability to maintain confidentiality and handle sensitive information with discretion and integrity.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks effectively.
• Excellent verbal and written communication skills to interact professionally with colleagues and clients.

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