Hospitality Management jobs in South Africa

About the role:

RoomRaccoon is a leading property management platform dedicated to revolutionizing the hospitality landscape. We empower independent hotels with innovative technology solutions, driving their success and shaping the future of hospitality. Join our dynamic team and play a pivotal role in transforming hotel operations and guest experiences across the DACH market.

• Follow up on demonstration requests (& other marketing-qualified leads)
• Manage the full sales cycle
• Identify prospect decision-makers, uncover critical business issues, stimulate interest
• Schedule demonstrations while making and tracking activities
• Ensure a smooth handoff to Implementations upon closing
• Maintain CRM data integrity
• Enrich our inbound marketing activities with your local market/cultural insights
• Stay current on industry issues/trends and competitive offerings
• May be required to prospect in-person locally and/or travel
• Perform other duties as required

You’ll succeed if you are:

• Compelling Communicator: You captivate audiences, tailor your presentations to meet specific needs, and foster trust through clarity and confidence.
• Strategic Thinker: You excel at analyzing data, identifying opportunities, and developing effective sales strategies.
• Results-driven: You consistently exceed targets, driven by passion and a competitive spirit.
• Proactive Problem-Solver: You anticipate needs, propose solutions proactively, and take initiative in challenging situations.
• Adaptable & Agile: You thrive in dynamic environments and adjust readily to complex and changing scenarios.
• Empathetic Listener: You actively listen to understand customer needs and build genuine rapport.
• Product & Industry Expert: You possess deep knowledge of the hospitality industry and convey value propositions clearly.
• Resilient & Persistent: You bounce back from setbacks and demonstrate unwavering commitment to your goals.

Qualifications

• 5+ years of experience in sales, preferably within the hospitality or technology sectors.
• Extensive knowledge of the hospitality industry, especially independent hotel operations.
• Bachelor’s degree in Business, Hospitality Management, or a related field is preferred.

• Loyalty Programme (Equity)
• Role-specific incentives: Commission & OTE for sales roles, department incentive bonuses
• Training & Development: Formal training, annual hotel experience
• Employee Referral Campaign
• Friday Drinks & Lunches for in-house Raccoons
• Quarterly Office Massages
• Birthday Lunch

About us:

This is what you tell people at parties:

I am working at an international, fast-growing tech company revolutionizing hoteliers worldwide. RoomRaccoon has been awarded the world's best Hotel Management System for 2 consecutive years and empowers hoteliers to operate more effectively. Our expanding team of over 110 professionals works from at least 4 offices globally!

“It's an exciting time to join RoomRaccoon. Through innovation, we have entered many markets and grown our international team dedicated to helping RoomRaccoon become the world's number one hotel management system.” - Tijmen van Dijl (CEO & Co-Founder)