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KETHELO GROUP
A rapidly growing home services business is looking for a detail-oriented Customer Operations & Scheduling Coordinator to join its remote team. The role involves customer communication, scheduling, and data entry, critical for ensuring smooth installations. Ideal candidates are fluent English speakers with strong organizational skills and a proactive problem-solving attitude. The position demands full-time availability during US hours, especially from July to December. A video introduction is required with the application.
We sell and install permanent holiday lighting in Colorado and Nebraska in the United States. We like to say that our lights illuminate life’s moments, whatever that moment may be.
We are a fast-growing, customer-focused home services business based in the United States. We’re looking for a highly organized, professional, and detail-oriented Customer Operations & Scheduling Coordinator to join our remote team.
This role is customer-facing and operationally critical. You’ll be communicating directly with customers via phone and text, managing scheduling and data entry, and helping ensure installs run smoothly. You’ll also play a key role in improving processes and supporting business growth.
We are hiring one person now, with plans to add a second team member in July as our busy season ramps up.
Important - I’m looking for someone that can work 5pm SAST - 2am SAST
The data shows that roughly 50% of applicants will skip this step — which makes this a great opportunity to stand out.
Please include a 1–2 minute video link introducing yourself. In your video, briefly cover:
You can upload your video anywhere and paste the link below. Common options:
***Applications without a video link will not be considered.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.