Key Account Manager à Singapour

Our company is looking for a banquet sales manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

1. Provide compelling communication to potential guests about the brand, facility, and menu.
2. Follow up to answer questions, address concerns, and secure commitments through signed contracts and deposits.
3. Meet with guests to show facilities, develop menus, and offer services such as audio/visual and entertainment.
4. Develop agreements, menus, and event orders.
5. Enter events into the reservation system and review schedules with hosts.
6. Coordinate event menus with the Chef and ensure proper inventories.
7. Coordinate room setup with managers and servers to meet guest expectations.
8. Meet and greet all parties upon arrival, review arrangements, and introduce them to the Manager on Duty and lead server.
9. Oversee event execution to ensure proper timing and guest satisfaction.
10. Conduct post-event follow-up to ensure guest satisfaction and encourage repeat bookings.

1. Minimum of 3 years of sales experience in the hotel industry.
2. Proactive attitude and valid driving license.
3. Ability to build lasting relationships with customers.
4. Immaculate personal presentation.
5. Coordinate bookings with the General Manager to maximize sales and profitability.
6. Create monthly calendars of events and communicate upcoming needs to staff.

This is a full-time, permanent role with benefits including food provided. The schedule may include day, morning, night, rotational shifts, and weekends. Experience of at least 1 year is preferred. The position is in person.

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Skills include Customer Service, Event Planning, Menu Development, Inventory Management, Guest Relations, and more.

Locations include Maharashtra and Himachal Pradesh with relevant companies offering similar roles.