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MEDITERRANEAN SHIPPING CO. (SWITZERLAND) ASIA REGIONAL OFFICE PTE LTD
Customer Service, Logistics / Supply Chain
$3,500 to $5,000
$3,500 to $5,000 Monthly
MEDITERRANEAN SHIPPING CO. (SWITZERLAND) ASIA REGIONAL OFFICE PTE LTD
SUNTEC TOWER FOUR, 6 TEMASEK BOULEVARD 038986
Permanent, Full Time
Executive
1 year exp
Customer Service, Logistics / Supply Chain
$3,500 to $5,000 Monthly 4 applications Posted 02 May 2024 Closing on 01 Jun 2024· Accountable for expanding business development efforts
· Prepare and present freight quotations to customers.
· Dedicated focal point for customers to escalate enquiries and resolve issues.
· Maintain cordial relations with customers through regular contact.
· Strive to provide good customer service.
· Ensure customers’ requirements are met (in accordance with the Service Line Agreement).
· Participate in cross selling of MSC services to customers.
· Monitor customers’ commitments and ensure fulfillment.
· Coach MSC agencies located in Asia the best practices in handling Liner shipping business.
Candidate Requirement
· At least degree holder
· At least 1 year experience in Key client relationship management with experience (Preferred)
· Able to work independently with initiative and strong ownership of tasks
· Strong focus on Customer Experience
· Skillful in using MS office – Excel & PowerPoint
· Believer in teamwork
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Negotiation
Customer Relationship
Analytical Skills
Customer Experience
Dynamics
Customer Relationship Management CRM
Relationship Management
Customer Success
customer Account
Microsoft Power BI
Customer Focus
Customer Service
Shipping
Ability To Learn
Able To Work Independently
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MEDITERRANEAN SHIPPING CO. (SWITZERLAND) ASIA REGIONAL OFFICE PTE LTD, currently ranked 2nd amongst the top carriers in the world, believes in the importance of operating as independent carriers, responding quickly to customers' needs with prompt, effective and global solutions.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.