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If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

• Responsible for capturing, analysing and documenting business requirements, creation of epics and writing user stories and managing product backlog
• Creates analysis of customer and staff journeys, current and future business process flow, and product functionality
• Support the business owner to prioritise product backlog by providing insight based on business knowledge, investigations, and analysis
• Work directly with various stakeholders across multiple geographies, such as Product Owners, Business Analysts, Technology, and Digital teams to produce accurate delivery estimates and manage the transition from analysis through to design and delivery
• Ensure risks and issues are identified and managed closely and remove project delivery blockers
• Contribute to post implementation reviews to demonstrate success and progress of projects
• Develop various project documentation to stakeholders (e.g., Project Plan, Status Report, Implementation checkpoints, training document, user manual and communication)
• Supporting the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customers

• University graduate in related disciplines or other relevant qualifications
• Proven experience working as a Business Analyst, Data Analyst, or similar role, ideally in banking or financial services
• Extensive experience in gathering business requirements and conducting design activity, with a mix of business, operations and technology focused projects
• Ability to adopt a growth mindset and proactively identify and bring about change opportunities
• Great sense of ownership and servicing mindset to ensure efficient and effective change process
• Knowledge of Wealth Management and related business flows and project delivery experience will be an advantage

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.