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AESTHETIC BEAUTY CONSULTANT
Job summary
A healthcare clinic in Kuala Lumpur is looking for a dedicated individual to enhance client relationships and provide excellent customer service. Responsibilities include establishing rapport, ensuring follow-ups after treatments, maintaining clinic cleanliness, and assisting in frontline duties. The ideal candidate should possess strong communication skills, product knowledge, and a customer-focused mindset. Attractive benefits including performance bonuses and professional training are offered.
Benefits
Responsibilities
- Establish rapport and good relationship with clients.
- Ensure follow-up with all clients after treatments or sales.
- Provide excellent customer service with a professional touch.
- Assist doctors with procedures when required.
Skills
Available branches: MONT KIARA / BUKIT JALIL / BANGSAR
Job Descriptions
1. Pertaining to Clients
Establish rapport and good relationship
Ensure follow up with all clients after treatment or after sales
To give professional beauty care advice and product advise to customers.
Provide excellent customer service with professional touch
Compile relevant monthly reports related to client follow up
Provide in-depth explanation to clients regarding treatments / procedures with the objective of closing sales
Advise clients on necessary aftercare
Always response customer call / message as soon as possible
2. Pertaining to Clinic
Perform housekeeping duties and maintain cleanliness of clinic
Assist in frontline duties i.e. registering clients, appointment making, reception, billing etc. when required.
Assist doctors with procedures when required
Comply with workplace culture that is consistent with the overall organization and that emphasizes the identified mission, vision, guiding principles, and values of the organization
Maintain good teamwork and unity among all work colleagues
Assist branch manager with the preparation and maintenance of necessary reports
Ensure daily task is completed. E.g; daily dispensary, treatment note, patient file updated, follow up
Extent of reliability to complete tasks and follow branch manager instruction
Sharing & discuss ideas with your colleague or branch manager to get better achievement.
Assist in any ad-hoc task provided by Manager.
Skills
Treatment / Product knowledge, skills and expertise
Customer Services
Sales and upselling techniques
Communication and interpersonal skills
2. Festive Dinner Treat
3. Uniformsareprovided
4. Attractive performance bonus, allowance, benefits, incentive, travel rewards, recognition awards and long service awards.
5. Friend and Family benefits for treatment / products.
6. Professional Training and development provided
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.