AESTHETIC BEAUTY CONSULTANT

Clinic Rx; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare clinic in Kuala Lumpur is looking for a dedicated individual to enhance client relationships and provide excellent customer service. Responsibilities include establishing rapport, ensuring follow-ups after treatments, maintaining clinic cleanliness, and assisting in frontline duties. The ideal candidate should possess strong communication skills, product knowledge, and a customer-focused mindset. Attractive benefits including performance bonuses and professional training are offered.

Benefits

Attractive performance bonus

Professional training and development

Friend and family benefits

Responsibilities

• Establish rapport and good relationship with clients.
• Ensure follow-up with all clients after treatments or sales.
• Provide excellent customer service with a professional touch.
• Assist doctors with procedures when required.

Skills

Treatment / Product knowledge, skills and expertise

Customer Services

Sales and upselling techniques

Communication and interpersonal skills

Job description

Available branches: MONT KIARA / BUKIT JALIL / BANGSAR

Job Descriptions

1. Pertaining to Clients

Establish rapport and good relationship

Ensure follow up with all clients after treatment or after sales

To give professional beauty care advice and product advise to customers.

Provide excellent customer service with professional touch

Compile relevant monthly reports related to client follow up

Provide in-depth explanation to clients regarding treatments / procedures with the objective of closing sales

Advise clients on necessary aftercare

Always response customer call / message as soon as possible

2. Pertaining to Clinic

Perform housekeeping duties and maintain cleanliness of clinic

Assist in frontline duties i.e. registering clients, appointment making, reception, billing etc. when required.

Assist doctors with procedures when required

Comply with workplace culture that is consistent with the overall organization and that emphasizes the identified mission, vision, guiding principles, and values of the organization

Maintain good teamwork and unity among all work colleagues

Assist branch manager with the preparation and maintenance of necessary reports

Ensure daily task is completed. E.g; daily dispensary, treatment note, patient file updated, follow up

Extent of reliability to complete tasks and follow branch manager instruction

Sharing & discuss ideas with your colleague or branch manager to get better achievement.

Assist in any ad-hoc task provided by Manager.

Skills

Treatment / Product knowledge, skills and expertise

Customer Services

Sales and upselling techniques

Communication and interpersonal skills

2. Festive Dinner Treat

3. Uniformsareprovided

4. Attractive performance bonus, allowance, benefits, incentive, travel rewards, recognition awards and long service awards.

5. Friend and Family benefits for treatment / products.

6. Professional Training and development provided

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