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Office jobs in Malaisie
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Assistant Manager Value Stream Assembly
NI (NATIONAL INSTRUMENTS)
Negeri Sembilan
Sur place
MYR 50 000 - 70 000
Il y a 8 jours
ADMIN CUM HUMAN RESOURCES EXECUTIVE
Khai Seng Packaging
Perak
Sur place
MYR 100 000 - 150 000
Il y a 8 jours
Découvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenantExecutive Project Coordinator – Hospital Development
Sena Letrik
Selangor
Sur place
MYR 45 000 - 60 000
Il y a 8 jours
Hybrid Data Operations Associate: Client & Investor Data
MUFG Investor Services
Kuala Lumpur
Hybride
MYR 183 000 - 246 000
Il y a 8 jours
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Dynamic Event Operations Lead — Activations & Roadshows
JV GLOBAL EVENT SDN. BHD.
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Event Operation Executive
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Kuala Lumpur
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MYR 100 000 - 150 000
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Warehouse Senior Executive / Assistant Manager
Threephy Sdn Bhd
Kuala Lumpur
Sur place
MYR 150 000 - 200 000
Il y a 8 jours
Pick Up Lori Driver GDL D - E - Kejur (Kajang)
Iplanner Global
Kajang Municipal Council
Sur place
MYR 45 000 - 75 000
Il y a 8 jours
Construction Project Admin & Coordination
Yotu Builder
Selangor
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MYR 100 000 - 150 000
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Technical Support Engineer
Sandvik
Shah Alam
Sur place
MYR 70 000 - 90 000
Plein temps
Il y a 8 jours
Résumé du poste
A global leader in mining equipment is seeking an experienced technical support professional in Shah Alam, Malaysia. The role involves providing front-line troubleshooting support for Sandvik's equipment, coordinating with various teams, and ensuring effective customer assistance. The ideal candidate must possess relevant engineering qualifications and a minimum of 5 years of hands-on experience with mining-related machinery. Strong customer service skills, proactivity, and the ability to work well under pressure are essential for success in this role.
Qualifications
- Minimum 5 years of experience in maintenance, repair and troubleshooting of Sandvik equipment.
- Hands-on experience with mobile/heavy earthmoving and hydraulic systems.
- Strong customer service focus and ability to work under pressure.
Responsabilités
- Provide front-line troubleshooting support for Sandvik’s equipment.
- Coordinate with back-line teams to resolve technical issues.
- Conduct product launch, testing, and commissioning services.
Connaissances
Customer service focus
Proactive self-motivation
Team collaboration
Problem-solving
Formation
Relevant qualifications in Engineering
Outils
MS Office
Description du poste
Responsibilities
- Provide front-line trouble-shooting support directly with customers of Sandvik’s equipment
- Co-ordination with back-line / factory team to assist in helping to resolve technical issues
- Provide support for start-up of new Sandvik Equipment on customer’s site
- Root Cause Analysis/Trouble Shooting (only 2nd line support)
- Collects technical feedback in Sales Area (inputs into Database)
- Make recommendations based on reports to better serve the customer and improve processes.
- Perform adjustments of systems on client equipment.
- Work proactively to develop new solutions to prevent recurring problems.
- Upon request, provide application advice to sales and review operating cost proposals.
- Takes technical and application ownership of market releases of new products and new product versions, and ramp down old products.
- Conduct product launch, testing and commissioning services.
- Support operational readiness activities for large projects.
- Support in technical details during New Product Development (NPD) process.
- Aftermarket support to Equipment divisions and Sales Areas.
- Prepare and execute all activities in line with SHEQ rules, regulations, procedures, instructions, guidelines, and promote awareness, including addressing anomalies to others.
- Coach, Mentor, Trainer (incl. knowledge transfer between factory and Sales Area).
- Collaborate with Parts & Services division and take technical responsibility toward training interventions in relevant Sales Area.
Qualifications
- Relevant qualifications in Engineering along with equivalent mining industry experience
- Minimum 5 years of experience in maintenance, repair and troubleshooting of Sandvik equipment such as surface drill, UG drills, loaders, trucks
- Hands‑on Experience in working with mobile / heavy earthmoving equipment in the field
- Hands‑on Experience in hydraulic systems for mobile / heavy earthmoving equipment
- Hands‑on Experience in electrical systems for mobile / heavy earthmoving equipment
- Good product knowledge of mining and construction equipment
- Preventative and breakdown maintenance experience
- Strong customer service focus and motivation and determination to achieve targets and goals
- Proactive, self‑motivated and demonstrate initiative
- Ability to perform under pressure, respond quickly to requests and achieve effective results within given and at times tight time frames
- Ability to be flexible and adaptable in response to organisational and operational change and develop creative solutions to problems
- Ability to work as part of an integrated, broad team
- Proficiency in MS Office applications
- High level of oral and written communication skills
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.