Digital & E-Commerce Executive/Senior

City Chain; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading e-commerce firm in Puchong is seeking an experienced professional to manage and optimize website operations, ensuring a seamless online shopping experience. You'll execute digital marketing campaigns, monitor inventory levels, and collaborate with sales and marketing teams. Candidates should hold a degree in Marketing or related fields and have 2-3 years of e-commerce experience. Proficiency in both English and Bahasa Malaysia is required, and knowledge of advertising platforms like Meta Ads and Google Ads is highly valued.

Qualifications

• At least 2-3 years’ experience in e-commerce or digital marketing.
• Hands-on experience with e-commerce platforms.
• Proficient in both written and spoken English and Bahasa Malaysia.

Responsibilities

• Manage website operations to ensure a seamless shopping experience.
• Plan and execute digital marketing campaigns.
• Monitor and forecast inventory levels.

Skills

E-commerce management

Digital marketing

Content creation

Data analysis

Team coordination

Education

Degree in Marketing, e-Commerce or related disciplines

Tools

Shopify

Magento

Meta Ads

TikTok Ads

Google Ads

MS Office (Excel)

Job description

Manage & optimize website operations to ensure a seamless online shopping experience for customers.

Monitor & optimize daily website/marketplace operations to ensure smooth transactions and a positive shopping experience.

Plan & execute digital marketing campaigns to drive traffic & sales.

Create engaging and relevant content for online platforms to enhance brand visibility and customer engagement.

Track & analyse campaign performance, sales reports, and customer data to identify opportunities and propose improvements.

Monitor and forecast inventory levels for daily e-commerce operations, coordinating replenishment and stock transfers to prevent out-of-stock situations and support ongoing sales and campaigns

Review competitor activities and market trends to support strategy and propose new ideas.

Coordinate with sales, marketing, logistics, and customer service teams to ensure timely order fulfilment and smooth campaign execution.

Support product launches, online campaigns, and promotional events.

Stay updated with e-commerce trends, platform updates, and digital marketing innovations.

Requirements

Passionate about e-commerce & digital marketing.

Degree holder in Marketing, e-Commerce or related disciplines

At least 2-3 years’ experience e-Commerce or digital marketing.

Hands-on experience in e-commerce platform (Shopify, Magento or local marketplace like Shopee, Lazada)

Familiar with online advertising platforms (Meta Ads, TikTok Ads, Google Ads)

Content creation skills (writing, visuals, short-form videos) for online campaigns.

Detailed-minded, proactive and strategic thinking, with good time management and an organized approach to tasks.

Good sales and marketing sense, with quick responsiveness to sales performance; passionate about e-commerce and digital marketing.

Independent, self-motivated with strong sense of responsibility. Ability to analyse data and insights into actionable strategies.

Proficient in both written and spoken English and Bahasa Malaysia; proficiency in Mandarin is an added advantage.

Proficient in MS Office (Excel especially for reporting).

Adaptable and proactive in a fast-paced digital environment.

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