Senior Executive, Property Management

Glomac; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A property management firm in Kuala Lumpur seeks an Executive/Senior Executive to oversee the management of properties, ensuring tenant satisfaction and operational efficiency. This role involves managing reports, conducting inspections, and ensuring compliance with company standards and laws. Candidates should have a relevant diploma or degree, strong communication skills, and proficiency in Microsoft Office. Registration as a property manager is preferred. The position offers unique challenges in maintaining a diverse portfolio.

Qualifications

• Minimum Diploma/Degree in Real Estate Management, Property Management, Facility Operations and Maintenance or equivalent.
• Strong communication, organizational, managerial and motivational skills.
• Must be able to understand Strata Management Act (2015) and relevant laws.

Responsibilities

• Manage and supervise overall portfolio of managed properties.
• Conduct quarterly inspections with all parties for all buildings/facilities.
• Prepare monthly, quarterly and annual reports.

Skills

Strong communication skills

Organizational skills

Managerial skills

Motivational skills

Ability to write clear reports

Flexibility and adaptability

Education

Diploma/Degree in Real Estate Management

Registration as Property Manager (BVAEAPM)

Tools

Microsoft Office

Job description

Executive / Senior Executive, Property Management

The function of the Executive/Senior Executive – Property Management, is to support the management, operations and processes of the property management portfolio entrusted under Glomac Property Services Sdn Bhd / Kelana Property Management Sdn Bhd and any other properties /assets assigned by the management. The Executive/Senior Executive shall assist the Property Management / Investment team to manage the overall financial health of the portfolio, as well as manage and supervise, if so required, the operations and maintenance of the managed properties. The Executive/Senior Executive will take direct responsibility and accountability for supporting the teams in managing the properties and assist in the management and operations of the managed properties.

JOB RESPONSIBILITIES:

• Uphold Glomac’s Strategic Vision and Mission, and ensure the interest of the company at all times.
• Manage and supervise overall portfolio of managed properties and ensure all facilities are in good working order and condition for the comfort of all tenants, potential tenants and visitors.
• To conduct quarterly, or as when required, joint inspection with all parties concerned for all buildings / facilities assigned.
• To manage and ensure all activities are in accordance to the company Standard Operating Procedures (SOP).
• Responsible for the overall building maintenance, contractual services, minor and major repairs, renovation, building defects, consumable items, plumbing system repairs and all related works.
• Preparation of monthly, quarterly and annual reports.
• Preparation of Memo of Approval and compilation of monthly contractual/non-contractual invoices for Senior Manager/management committee approval.
• Prepare and monitor all proposal papers for property management operations (preventive and corrective). To perform Root Cause Analysis for continuous improvement of all maintenance aspects of operations.
• Liaise with authorities and follow up on any matters related, such as approvals, etc.
• Manage and ensure all complaints from clients and tenants are addressed and channeled to the party/parties concerned and resolved within the stipulated time.
• Effectively present information and reports to the management.
• Manage, execute and perform any and all instructions from the management, senior management and Board of Directors from time to time.

REQUIREMENTS:

• Minimum Diploma/Degree in Real Estate Management, Property Management, Facility Operations and Maintenance, or equivalent.
• Registration as Property Manager with the Board of Valuers, Appraisers, Estate Agents and Property Managers (BVAEAPM) is an added advantage.
• Must be able to become or already well versed in the Strata Management Act (2015), Strata Title Act (1985), and any prevailing relevant laws and statutes.
• Strong communication, organizational, managerial and motivational skills.
• Effective written and oral communication skills including ability to:
• Write clear, concise and accurate reports and other appropriate documentations.
• Effectively communicate operational and technical issues.
• Flexible approach to work and able to demonstrate the ability to plan and prioritize workload. Able to prioritize and deal with business-critical issues as well as conflicting demands. Prepared to work flexibly, and if necessary, outside normal working hours or during weekends or holidays as operations requires.
• Computer literate in Microsoft Office products and email-based products.