Management And Operations jobs in United States

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF!

Objectives of the Position

• Steer and develop operational vendor management for Maritime Carriers, Tank Container Operator (TCO), Flexitank Category for Asia Pacific
• Tactical end to end management of Maritime Carriers, TCO and dedicated tank operations, from contract to operational planning and onboarding, performance management, crisis management, and operational issue support to country operations
• Develop and implement service management of assigned category aligning with overall business objectives for export and import countries within GB scope
• Ensure supply chain process link between Lead Logistics Provider (LLP), Logistics Service Provider (LSP), Third party logistics (3PL(s)) and BASF internal functions, of maritime logistics category including regional process and knowledge management for import export processing of containerized, isotank and bulk parcel handling unit
• Inbound & Outbound Shipping Management Support and performance steering
• Global collaboration on maritime crisis management and shipping initiatives
• Lead opportunities for improvement, optimization and effective management of Maritime Carrier, TCO, Flexitank and Bulk Parcel import export operations, incl. structural improvements with business units/service providers.
• To work and establish performance management covering Service KPI, Cost & Quality for the different Service Providers used by the Import Export Operations in the countries
• Support development of risk assessment as well as contingency plans, apply respective measures in collaboration with service providers

LSP = Logistics service provider as per assigned category

Job Responsibilities

• Ensure contracted global freight agreements are incorporated into operations system & processes
• Support Global Freight Procurement in contract to onboarding of annual Liner, TCO, Flexitank tender of Asia Pacific. Ensure service changes within the tender period are promptly translated to operational level.
• Monitor utilization rate of and adherence to contracted quota
• Evaluate and manage LSP service levels through key performance measurements, service provider relationships and operational reviews
• Support efficient & effective crisis management, incident communication including coordination of insurance claims and general average.
• Monitoring, reporting and perform root cause analysis of services; analyse misses and ensure preventive/corrective actions
• Escalation points for import export community for improvement and resolution in relation to freight carriers, TCO, Flexitank. Key partner with countries and Global Bulk Parcel unit (GBPO) on Parcel Tanker import export operations
• Manage operational relationships with LSP to ensure understanding and adherence to BASF requirements and service level objectives, as well as facilitate issue resolution and drive improvements
• Identify and recommend opportunities for contract optimization, process improvements, and cost reductions. Proactively implement enhancements and focus on continuous improvement in import-export management, carrier, TCO and service provider operations.
• Enable regional steering and involvement in intra-regional and inter-regional shipment management / service delivery initiatives with shipping management team and GB community
• Develop and implement standard operating procedures (SOPs) for Liner/ TCO vendor management ensuring compliance with company policies and best practice
• Steer new development initiatives on maritime environment for proactive alternative or proposed solution to shipping challenge / advantage
• All other tasks as assigned relevant to meeting BASF and the objectives as outlined above
• Assumes back up responsibility for team member/line manager for service provider management and import-export operations as required

Requirements

Education

• Degree in Business Administration or equivalent, Logistics/Supply Chain/Business Management or related field

Working Experience

• Minimum 5-8 years in Logistics Operations, Logistics Service Provider management, Supply Chain Management. Working experience in the chemical industry preferred.

Technical & Professional Knowledge

• Expertise in Supply Chain Management, Operational Logistics and Import-Export processes, including Incoterms, regulations and non-conformance management.
• Good capability in written and verbal English.
• Intercultural competence, communication and language skills, proactive and solution-oriented with good issue-handling skills.
• Proficient in Business Intelligence Tools, Excel, Word, and PowerPoint.
• Knowledge of International Maritime Dangerous Goods (IMDG), International Air Transport Association (IATA), Supply Chain Processes, Transportation Management (Air, Maritime and surface) and international trade preferred.
• Experience in project management & SAP implementation preferred.

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital.

We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.