It jobs in Malaysia

The IT Transformation & Integration Manager – Japan & APAC will be responsible for executing and supporting regional IT transformation initiatives, with a focus on IT infrastructure, network, and telecom integration, process standardization, and digital modernization across Japan and the wider APAC region.

• Collaborates with senior management/leadership to understand the organization's digital transformation goals and drive towards enablement of such.
• Creates adoption plans for new digital technologies, outlining the steps for successful implementation and integration.
• Designs and delivers training programs, workshops, and resources to educate stakeholders about the benefits and usage of digital tools.
• Maintains a holistic position to ensure full objectivity and impartiality whilst maintaining the Digital Office strategic direction for Corporate IT.
• Drives optimization and lowers the cost of services through centralization, digitalization and optimization.
• Works closely with cross-functional teams, including IT, departments, and project teams, to ensure alignment and collaboration on digital initiatives.
• Develops change management strategies to address potential resistance, engage stakeholders, and ensure a smooth transition to digital solutions.
• Provides ongoing support to users as they navigate and utilize digital tools, addressing questions, issues, and concerns.
• Identifies opportunities for process optimization through the application of digital technologies, working with teams to streamline workflows.
• Maintains and improves programs to foster a culture of driving quality improvement based off the analysis of employee survey feedback to drive improved employee satisfaction in conjunction with EICS performance management and Information Technology.
• Leverages data to measure the effectiveness of digital transformation initiatives, identify areas for improvement, and drive informed decisions.
• Drives innovation by researching and investigating emerging infrastructure technologies and the best practices associated.
• Stays updated with emerging digital trends, tools, and best practices, and assess their potential relevance to the organization.

• Support the delivery of regional IT transformation projects, including IT infrastructure, network, and telecom upgrades, and AI-driven initiatives.
• Contribute to the migration of legacy infrastructure to standardized, cloud-enabled platforms.
• Identify opportunities for automation and process improvement to increase operational efficiency.

• Execute cross-country IT infrastructure, network, and telecom integration efforts in line with global IT target architectures.
• Coordinate with local IT teams in Japan and APAC to ensure standardized practices and infrastructure adoption.
• Support data center integration, network harmonization, and telecom system alignment projects.

• Manage small-to-medium scale IT projects from planning to delivery.
• Prepare project documentation, status updates, and risk assessments for stakeholders.
• Monitor CAPEX/OPEX budgets for assigned projects, ensuring cost-effective delivery.
• Apply change management practices to support smooth user adoption.

• Ensure compliance with global cybersecurity standards (e.g., Qualys vulnerability patching, OKTA remote access compliance).
• Participate in vendor risk assessments (OneTrust) and IT security audits.
• Support local and regional teams in mitigating risks during integrations.

• Act as a liaison between global IT, regional stakeholders, and local IT operations teams.
• Support cross-functional collaboration with DC Operations, GID, Finance, HR, and Global IS.
• Provide guidance and training to country IT staff to align with integration objectives.

• Bachelor’s degree in information technology, Computer Science, or related discipline.
• 5–8 years of professional IT experience, with exposure to infrastructure, network, or telecom transformation projects.
• Hands‑on experience with IT infrastructure, enterprise networks, and telecom systems.
• Prior experience in regional (APAC/Japan) IT operations preferred.

• Strong knowledge of networking, telecom systems, enterprise infrastructure, and cybersecurity practices.
• Familiarity with cloud platforms (AWS/Azure), automation tools, and IT monitoring solutions.
• Proficiency in project management tools (e.g., MS Project, Jira, or equivalent).

• Strong communication skills in English (business level); Japanese proficiency is highly desirable.
• Excellent problem‑solving, time management, and cross‑cultural collaboration abilities.
• Able to work effectively in a matrix organization with multiple stakeholders.

• Advanced understanding of digital technologies, including cloud computing, data analytics, automation, and collaboration tools.
• Advanced understanding of IT industry environment and business needs.
• Excellent relationship management and demonstrated collaborative skills in working with internal and external business leaders and stakeholders.
• Analytical mindset with the ability to leverage data for decision‑making and continuous improvement.
• Excellent communication skills to convey complex digital concepts to technical and non‑technical audiences.
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations.
• Advanced problem‑solving skills to address challenges and roadblocks in the adoption of digital technologies.
• Ability to work under pressure, plan personal workload effectively.
• Good conceptual insight and ability to think strategically.
• Ability to establish and manage processes and practices through collaboration and the understanding of business.
• Advanced knowledge on multi‑technology software, operating systems and infrastructure design best practices in a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devices.
• Advanced knowledge of End user device management platforms.
• Advanced change management expertise, including the ability to manage resistance and promote user engagement.
• Passion for driving innovation and helping teams embrace digital transformation.

• Bachelor’s degree or equivalent in Information Technology, Business, or a related field.
• Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous.
• ITIL Foundation (minimum) or higher preferred.
• SIAM – Service Integration and Management Foundation would be advantageous.

• Advanced demonstrated experience in a similar role within a global Information Technology organization.
• Advanced demonstrated experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment.
• Advanced demonstrated experience in successfully leading digital transformation initiatives and driving adoption across an organization is imperative.

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