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Relationship Manager
Job summary
A leading financial institution in Malaysia is seeking a full-time Relationship Manager located in Kubang Kerian. The successful candidate will manage and develop client relationships, providing personalized financial advice and identifying new business opportunities. Responsibilities include cross-selling banking products while ensuring compliance with regulations. A bachelor's degree in finance, marketing, or business administration is required, along with strong customer relationship and analytical skills.
Qualifications
- Ability to build trust with clients.
- Knowledge of banking and investment solutions.
- Experience in customer relationship management is preferred.
Responsibilities
- Manage and develop client relationships.
- Provide personalized financial advice.
- Identify and secure new business opportunities.
- Collaborate with internal teams for customer satisfaction.
Skills
Education
Established in 1975, AFFIN Group is a leading financial institution in Malaysia and is set to celebrate its 50th anniversary in 2025. AFFIN Group operates through key financial subsidiaries, which include Affin Bank Berhad, Affin Islamic Bank Berhad, Affin Hwang Investment Bank Berhad, and Affin Moneybrokers Sdn Bhd, along with affiliations with Generali Insurance Malaysia Berhad and Generali Life Insurance Malaysia Berhad. AFFIN Group serves a diverse client base, offering a wide range of financial products and services for individuals, enterprises, and corporate clients, focusing on Community Banking, Enterprise Banking, Corporate Banking, Treasury, and Investment Banking. For more information, please visit their website at https://www.affingroup.com.
This is a full-time, on-site Relationship Manager role located in Kubang Kerian. The Relationship Manager will be responsible for managing and developing client relationships to expand the portfolio and meet business goals. Daily tasks include providing personalized financial advice, identifying new business opportunities, cross-selling banking products and services, and maintaining excellent service standards. The role also involves collaborating with internal teams to ensure customer satisfaction and compliance with company policies and industry regulations.
- Customer relationship skills, client management, and the ability to build trust with clients
- Knowledge of financial products and services, including banking and investment solutions
- Sales and negotiation skills for identifying and securing new business opportunities
- Excellent communication, interpersonal, and presentation skills
- Strong analytical and problem-solving skills to assess client needs and recommend suitable solutions
- Relevant experience in banking, finance, or customer relationship management is preferred
- Bachelor’s degree in Finance, Marketing, Business Administration, or a related field
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.