It jobs in Malaysia

The Infrastructure Engineer will support hybrid infrastructure environments, including on-premises and Microsoft Azure cloud services. This role focuses on coordinating infrastructure-related projects, liaising with end users and vendors, and ensuring timely delivery of services aligned with Group standards. The engineer will also assist in compliance reporting, man-hour loss governance, and service performance tracking.

• Coordinate lifecycle operations for on-premises infrastructure, including provisioning, patching, upgrades, and capacity planning.
• Liaise with Group or vendor to monitor backup, disaster recovery, and high availability strategies.
• Track and report on operational health and performance metrics.
• Maintain all DR test report to ensure all RTC it is updated
• Maintain APM record to ensure all applications details are up to date.
• Update Man Hour Loss tracker post governance meeting
• Follow up with department representative on any IT burning issues
• Maintain IT news to ensure it is shared into local repository
• Coordinate with Group or vendor to obtain RCA for key reason reporting

• Review cloud configurations & compliance report to ensure its being shared in timely manner.
• Monitor weekly compliance reports and follow up on remediation actions.

• Coordinate SaaS subscriptions and integrations
• Work with vendors and internal teams to ensure SLA and security compliance.
• Track service performance and elevate issues as needed.

• Participate in incident response coordination and vulnerability remediation.
• Assist in preparing compliance reports and documentation.

• Prepare Monthly MHL slide for stakeholder review
• Coordinate BU stakeholder for bi-weekly governance meeting
• Prepare Meeting MoM for every meeting held
• Obtain necessary material for briefing session with department or stakeholder
• Follow up with stakeholder or task owner to ensure zero project delay

• Experience coordinating infrastructure-related projects involving on-prem and cloud environments.
• Ability to liaise effectively with end users, vendors, and internal teams to gather requirements, track progress, and ensure timely delivery.
• Skilled in preparing and maintaining project documentation, status reports, and escalation logs.
• Familiarity with hybrid infrastructure components and cloud services (IaaS, PaaS, SaaS).
• Understanding of service-level agreements (SLAs), compliance standards, and operational governance.

• Excellent communication and stakeholder management skills.
• Strong organisational and time management abilities, with a focus on consistent follow-up and issue resolution.
• Proactive and detail-oriented, with the ability to manage multiple priorities under tight timelines.
• Collaborative mindset with the ability to work across cross-functional teams and drive alignment.

• Candidate should possess a Bachelor’s degree or equivalent in Computer Science / Information Technology
• Certifications in IT service management e.g., ITIL are an added advantage.
• Preferably at least 1 year or more of related working experience.
• Good communication skills in English, Malay, Chinese (optional) language for both spoken and written.